Why is my software not loading??

David Price · 2025-05-18T01:11:49+00:00

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It's Saturday night and I go to open my logos program on my MacBook Pro and a pop up I've never seen comes up asking me to log in. It takes me to Faithlife online Bible study, but doesn't open my app. When I try again, it just loops back to the same thing. It's not only frustrating, but extremely troubling that it started for no reason and Logo doesn't have customer service during the most critical times for pastors/users: Saturday night and Sunday morning. Is there anybody on who knows what is going on?

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Dave Hooton

Please provide screenshots of the Pop up and "Faithlife online Bible Study". Does the same happen if you try to open with CMD key held?

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