How to hide/turnoff other Languages in Atlas so that it is not too cluttered

LimJK
LimJK Member Posts: 284 ✭✭
edited November 2024 in English Forum

Hi,

How do I hide/turnoff other Languages in Atlas so that it is not too cluttered (see screenshot). I happened to support by buying the Chinese version of Logos when it was first available + some upgrades. But, I normally only work with English only. I got double the problem compared to other supported Languages, as I have both simplified and traditional script (for my generation I can read both so just need one of them). 

Please consider to provide an option to filter the "Language" in the Table of Contents for Atlas. Is there a way to remove my Licenses for Chinese (simplified & traditional) Atlas? Thank You.

JK

MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.4 | iPhone16ProMax iOS 18.4 | Logos Pro 41.1.6

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,558

    weekly bump for attention 1

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Armin
    Armin Member Posts: 1,524 ✭✭✭

    I agree. I run into the same issue. The handling of different languages could be improved in Logos. In addition to the Atlas tool, results in language dictionaries or commentaries could also be sorted by language.

  • Bob Matsy
    Bob Matsy Member Posts: 35 ✭✭

    I had this same problem and I sent an email to customer support and they were able to delete the other language in the atlas. Not sure what exactly they delete but at least I don't have duplicates of everything in another language.

  • LimJK
    LimJK Member Posts: 284 ✭✭

    Hi Bob,

    My Original post was 2 years ago. I recalled email to Customer Service at that point with the screenshot, and was told nothing can be done. Specifically, may I know what languages do you see apart from English? For my case I basically just need English for the Atlas, if they can remove both Chinese Simplified and Traditional, it will make it less clattered. However, I do have a fair bit of Chinese Resources that I would like to preserve.

    JK

    MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.4 | iPhone16ProMax iOS 18.4 | Logos Pro 41.1.6

  • The Mangolorian
    The Mangolorian Member Posts: 570 ✭✭✭

    I am a German user and I totally agree. It is very distracting to have all these different languages displayed in the menu. Please change this!

  • LimJK
    LimJK Member Posts: 284 ✭✭

    Bob,

    I just emailed Logos, and Logos Technical Advisor responded as follows:

    [Dear Lim,

    I have searched for the user who claims to have had the solution before, but he is not currently registered in our database.

    We do not have a way to remove languages ​​in "Altas"]

    PS: I supposed you might have asked them to remove the "License of your purchase", that included Language(s) that show up in your Atlas. However, that does not work for me, because long ago, I purchased Chinese Logos based packages as well as bilingual packages when it became available on top of my English packages I purchased over the last 20+ years.

    JK

    MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.4 | iPhone16ProMax iOS 18.4 | Logos Pro 41.1.6

  • Bob Matsy
    Bob Matsy Member Posts: 35 ✭✭

    @LimJK,

    I had English and French in Atlas because I installed the free French base package.

    I then asked Logos to remove the French base package so this would be fixed, but that did nothing. Then I emailed again and asked specifically to remove the language from Atlas and that did it.

    I assumed from that that they were able to delete the language from Atlas without removing the package, but as your experience shows, that may not be the case. Sorry about that.

  • Frank Levi Russell
    Frank Levi Russell Member Posts: 9 ✭✭

    Hi Lim, Were you ever able to get this resolved? I purchased a copy of Verbum 10 Portuguese because of incredible deals on English resources and now I have the Atlas options in Portuguese. I wonder if there is a way to delete it in the metadata but I'm not sure.

  • LimJK
    LimJK Member Posts: 284 ✭✭

    Frank,

    I am not aware of any workaround … I got English, Chinese (Simplified) and Chinese (Traditional) in the list 😒

    JK

    MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.4 | iPhone16ProMax iOS 18.4 | Logos Pro 41.1.6

  • DMM
    DMM Member Posts: 299 ✭✭✭

    I had this happen to me when I tried changing the language in Logos… it automatically "purchased" those resources/datasets in the different languages (for $0, of course, but they did show up in my order history). This was only a couple months ago.

    I e-mailed them, and they removed them for me. But I assume they were able to do this because they just removed the "purchase" from my account. If I had actually purchased a package that contained them, I don't think they would have been able to (unless I wanted them to remove everything).

    image.png
  • LimJK
    LimJK Member Posts: 284 ✭✭

    DMM,

    It does not work for my case and all those who for example purchased "Logos Bilingual Packages" or a "non-English Logos Packages" (for my case, Chinese & English). I certainly want to keep those Chinese resources under the purchased … so deleting my purchases to solve the multi-lingual problem does not make sense 😫

    JK

    MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.4 | iPhone16ProMax iOS 18.4 | Logos Pro 41.1.6

  • LimJK
    LimJK Member Posts: 284 ✭✭
    edited May 30

    Frank,

    All the best … I have tried that since Logos started to produced Chinese Resources, like over a decade ago.

    To balance the comment, I still find Logos the best Bible Study Software available. Also, financially, it may not make sense for Logos to devote precious resources to fix this issue vs other more important priorities for the larger user base. I like to see Logos doing well.

    JK

    MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.4 | iPhone16ProMax iOS 18.4 | Logos Pro 41.1.6