Resource "not owned" (it is) and "does not exist" 404 error (it does)

First use of Study Assistant: An interesting experience that exposed two bugs and revealed a reasonable experience (bugs not withstanding).

Q: where does thomas howard say what is in the temple
A: Thomas Howard describes the contents of the Jewish temple in detail…The search was constrained to sources authored by Thomas Howard. Would you like me to search your entire library instead?

1Howard Vos and Thomas Nelson Inc., Nelson’s New Illustrated Bible Manners & Customs: How the People of the Bible Really Lived (Nashville: Thomas Nelson, 1999). [See here, here.]

Clicking on any of the links in the footnote: results in "Sorry, this book isn’t available." along with a clickable link of the resource title. Clicking the title results in a Logos website 404 error. Searching the resource title via Logos website search engine finds the resource and confirms that I already own this resource.

Back with the Search Assistant, my follow up question: im interested thomas howard not thomas and howard
A: I apologize, but the sources provided are not specifically about Thomas Howard’s writings. These sources appear to be from Howard Vos about biblical customs, not a work by Thomas Howard himself….The search was constrained to sources authored by Thomas Howard. Would you like me to search your entire library instead?

My answer: yes
Assistant answer: I apologize, but none of these sources are by Thomas Howard. These are various reference works about the temple from different theological perspectives.

Bug 1: bad links to resource
Bug2: obviously the author constraint needs improvement

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DMB

Just adding (looking at the strange links), I wonder what a 'Logos Legacy Edition' is.

Nelson's New Illustrated Bible Manners & Customs: How the People of the Bible Really Lived - Logos Legacy Edition

NB.Mick

It is bad that the AI can't differentiate actual author names and conflates author and co-author (actually publisher) into a weird non-entity. That should be qualified as a bug and the AI should be trained to not do that.

Regarding the results: There are two different editions of the book existing in the Logos universe, as can be seen in the add-to-library view: The AI of course was trained on the one above, which is not available (other than to tell the Print Library it sits in a shelf or box), we both and probably many thousands of customers own the one below.

NB.Mick

https://community.logos.com/discussion/comment/1385901#Comment_1385901

The book opened by the link (or not opened, as here) does not have the title "Logos Legacy Edition" for me, could it be that has to do with your installation (non-subscription, old version of Logos) rather than the link?

DMB

Could be. Although, not having a subscription, I'd never see the link itself.

NB.Mick

Looking into the book info yields

LLS:52.0.2
2002-08-08T19:04:44Z
NNIBMC.lbxlls

which means this wasn't touched for quite some time…. it's a shining evidence for Logos' committment to keep things running for us (I wonder if we could read file formats from the last century with many other softwares that have ongoing development). My guess is that Logos created a *.logos4 format file for this resource sometime after the introduction of Logos 4, getting even the title right this time, but failed to ship it to us customers.