anyone received theirs? I have not
did you look on your dashboard?
I never got mine in September, and I configured my email exactly as they told me I needed to in order to receive it.
Sometimes they just don't show up, apparently.
I never use the dashboard, but… it's not there.
We're not supposed to post codes, but if you can find a code from a previous month this year or previous year… should be able to just change the month/year.
Mine arrived in October. if you don't get yours, call sales/CS. They'll get it for you.
The Doctor is correct. I also received and used a November certificate. Contacting customer services is the best option.
Little late to this party but I did get mine via email. I believe it was on my dashboard as well…
I wonder if it matters in this case though as I believe the birthday codes are locked to each account. You could post it all you want but it won't work unless FL unlocks it for you. I have never tried using another's months code though so who knows
Yes, but if the issue is he just didn't get the code, then it would work. If the issue is he hasn't met all the requirements (which would seem odd because it sounds like he got it previous years), then the code wouldn't work.
I agree with @DMM on not posting the code; aside from whether it will work or not, posting this code may encourage others to post other codes. Probably best not to start a precedent.
As to birthday codes, Logos is not consistent (like in many other things 🙃); sometimes they email it, and sometimes I have to turn on Explore (on Dashboard) to look out for it. One way or the other works. Or contact CS as a last resort.
I have a November birthday, and I received mine by email on November 1.
I sent an email to sales@logos.com a week ago, with no response yet. That seems… really slow.
try cs@logos.com instead.
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