Don't base recommendations on books users didn't select for purchase

[Initially posted as part of a suggestion; but if these are actually happening, I'd call them marketing bugs]

Is Logos e-mailing purchase suggestions based on either of the following unreliable factors?

✗ Free resources don't imply my purchasing interests.
I do appreciate them, though (Thank you! : )
✗ Library contents don't imply my purchasing interests.
e.g. I recently obtained 45 arbitrary-to-me resources from a library priced < its single book of interest (Thank you again! : )

∴ Please refocus your analytics on individual books for which I actually gave you $!

I wonder if this is why I also so desire to see authors with suggested titles: I have next to zero recognition of Logos' purchase suggestions to me. Thank you, Logos, for thousands of searchable books in my library at no additional cost; however, if you suggest I purchase similar books, you'll probably miss every time.

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Comments

DMB

I can't imagine their emails would improve. As much noice from the forum … even this morning.

I turn them all off. Accordance too. I'd much rather see FL's suggestions on Logos.com … not just the weird add-ons at the bottom of product pages.

Pete De Bonte

@DMB: what book recommendations do you see from Faithlife on Logos.com?
(I only recall them providing help in selecting a Library level, e.g. Bronze or Gold)

Yasmin Stephen

Are they basing their recommendations on anything? I mean, they also recommend books you already own 🤷🏽‍♀️

If I gave it any thought, I'd think they just dump some books on some lists and randomly send these out.

'We don't much care; just buy anything that catches your eye.'

DMB

https://community.logos.com/discussion/comment/1390803#Comment_1390803

I was referring to their 'Customers also Bought' on product pages.

Paul Caneparo

Yes I ignore the recommendations . Instead I investigate the prepub page daily and take interest in libraries when released to see if any of the books in my wishlists are included.

Ben

I too look at Prepub daily.

Dr. Nathan Parker

I'm still laughing at the purchase interests in books I already own.

Pete De Bonte

@Yasmin Stephen mrote: Are they basing their recommendations on anything? I mean, they also recommend books you already own 🤷🏽‍♀️
@Dr. Nathan Parker wrote: I'm still laughing at the purchase interests in books I already own.

Yeah, that's another analytics problem that they should fix. So it's more like:

Recommend books similar to individual books that I paid for (not for free).
But not the books that I've already paid for.

Brittany Correa

Well, ah, taking the books on means you're interested and you want them in the body of your research pool and hobby reading library. I think it's good that the Logos draws on the body of my entire transaction history to get a sense of what I'm interested in and what could be a credit to my library.

Pete De Bonte

@Brittany Correa wrote: taking the books on means you're interested and you want them…

It doesn't, though. I'll try to clarify my OP:

I've perhaps never rejected a free Logos Edition, but I wouldn't have purchased many of those if they weren't free.
[Btw, I do have some limits, e.g. I've turned down many a Free Faithlife Fiction offer : ]
"I recently obtained 45 arbitrary-to-me resources" because the whole Legacy Library was less expensive than the one book that I wanted.
In general, who buys a Library only if they want 100% of the books in it? Much of it could be garbage to me, but if the Library price is currently < the total of what I want, I'll take it.

∴ Those free and arbitrary-to-me resources are unreliable inputs for Logos' analytics.

Brittany Correa

I don't expect you'd want to pay for something relevant (i.e., helpful and enjoyable to you) if an opportunity came up that meant you didn't have to, but if you felt strongly enough about it and you could afford it, you get it, and that would be a statement about how you feel about it, especially if it was something less expensive.

I've gotten stuff I didn't necessarily totally want in big bundles too, but I don't know if there were that big, and I would try and see if what I want isn't something smaller, and even getting a bundle that big, wouldn't all that stuff you wanted tip the scale in a manner reflecting you and what you want more than the few things you didn't?

Paul Caneparo

For me the best way to reflect what I might be interested in buying is reflected in my wishlists - or individual resources that I've paid over $10 for.

Purchases under $10 or resources contained within a library don't necessarily reflect my interests. I will buy free books or books for $1 or $2 "just in case". I will buy libraries if they contain individual resources I'm interested in, for less than those resources purchased separately themselves.

Pete De Bonte

@Paul Caneparo wrote: For me the best way to reflect what I might be interested in buying is reflected in my wishlists…

Agreed! The "…your wishlist items are on sale" e-mail strategy is more helpful.

…or individual resources that I've paid over $10 for.

But as for my OP topic, of improving Logos' suggestions based on past purchases, thanks for your further refinement:

Recommend books similar to individual books for which I paid >$X
(where X would be set to best exclude [loss leader?] items, e.g. the monthly "Free Book & More")
But not books that I already own
(as Yasmin & Nathan emphasized)

DAL

Why are Christians so sensitive now days? It seems like everything bothers them!

DAL

Dr. Nathan Parker

Why is everyone so sensitive now adays? It seems like everything bothers everybody!

When I get the emails with books I already own, I just laugh, although I have had fun poking Logos about it on here.