Resource Missing after indexing

Clinton Thomas
Clinton Thomas Member Posts: 465
edited November 20 in English Forum

My TNIV comes up as a "missing resource". Interestingly, this is the resource that was linked to my reading plan which when I clicked on one of the sections, caused logos beta3 to crash. This happened during indexing last night

I am downloading a resource now so it will reindex and I will see what happens tonight.

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Comments

  • Mark Smith
    Mark Smith Member, MVP Posts: 11,790 ✭✭✭

    I still have mine after indexing.

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Clinton Thomas
    Clinton Thomas Member Posts: 465

    I am downloading a resource now so it will reindex and I will see what happens tonight.

    After re-indexing, the TNIV is still missing from the library. The new v4 TNIV file is in the resources directory under C:\Users\Clinton\AppData\Local\Logos4\Data\r3fea321.woh\ResourceManager\Resources\TNIV.logos4

    THe MD5 Hash for that file is:

    3d27245e48a9e05c319edc3dfec813d3    TNIV.logos4

    Perhaps my file is corrupt. Is this the same value that you (logos) or someone else gets for this file. I use "digestIt 2004" to calculate the hash.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,950
    https://community.logos.com/discussion/comment/13952#Comment_13952

    3d27245e48a9e05c319edc3dfec813d3    TNIV.logos4

    This is the same MD5 sum I get for our copy of the file.

  • Clinton Thomas
    Clinton Thomas Member Posts: 465
    https://community.logos.com/discussion/comment/13963#Comment_13963

    This is the same MD5 sum I get for our copy of the file.

    Hi Bradley,

    Thanks for checking. I guess then that this is a problem with the software/licensing that is being reported elsewhere then.

    One more thing to look into I guess.

    Regards,

    Clinton

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭
    https://community.logos.com/discussion/comment/14060#Comment_14060

    This is the same MD5 sum I get for our copy of the file.

    Hi Bradley,

    Thanks for checking. I guess then that this is a problem with the software/licensing that is being reported elsewhere then.

    One more thing to look into I guess.

    Regards,

    Clinton


     

    Hi, there is an issue with our license server and it's not returning the right set of resources, causing some to be locked. Things should be back to normal in a bit.

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