Communication: The key to a good marriage and.....

good customer relationships.

Some of us were speculating over on another thread that they might have realized they need to create a more secure way of posting it

Concerning the Learn series issues:

They knew there was a problem, yet they shipped it and let the users discover the problems for themselves. Maybe if they were a little more forth coming in their communications, the users wouldn't have to be speculating.

Mike has said the fixes for the alphabet videos already exist, Bob has said everything will be made right (I believe them). Much of the anger on this forum over this product could have been circumvented by simply letting the users know BEFORE it arrived (IMHO). But maybe not.

Find more posts tagged with

Comments

Rosie Perera

Much of the anger on this forum over this product could have been circumvented by simply letting the users know BEFORE it arrived (IMHO). But maybe not.

I don't know, Terry. Some users just like to vent regardless. [;)]

Robert Pavich

https://community.logos.com/discussion/comment/141885#Comment_141885

I guess I don't know why users should be angry....?

We are Christians...THIS is what we get angry about?

Really? A video that's not up to snuff on the first cut?

I just don't get how that is...that's all. I have a whole family that's not Christian, and 1/3 of it hostile to ANYTHING Christian....I have a sister and a father who died unsaved (as far as I know...)

Software glitches don't worry me.

Terry Poperszky

https://community.logos.com/discussion/comment/141885#Comment_141885

I don't know, Terry. Some users just like to vent regardless.

I have no clue what you are talking about [:P]

Truthfully, I don't have a problem with the issues in the videos, but I burn through a good deal of technical material and there are always mistakes, and there is always a website were you go to get the corrected materials. But that isn't everyone's culture. I just hate to see Logos shooting themselves in the foot with some of their customers through a lack of communication. They truly do communication extremely well, and extremely poorly. Now if they could just level out some of the valleys, while leaving the mountain tops alone [:D]

Terry Poperszky

https://community.logos.com/discussion/comment/141890#Comment_141890

I guess I don't know why users should be angry....?

We are Christians...THIS is what we get angry about?

Alas Robert, from a self professed hot head [:@]I can understand some of the reactions. But I truly believe that it has a great deal to do with the medium. On the other hand, this forum has a wider variety of Christian beliefs than most of us are ever exposed to in our lifetime (unfortunately those who name themselves as Christians don't have a perfect track record for dealing with those who believe (or act, or look) differently from each other), and for the most part we get along better than most.

I just don't get how that is...that's all. I have a whole family that's not Christian, and 1/3 of it hostile to ANYTHING Christian....I have a sister and a father who died unsaved (as far as I know..

In other words, don't sweat the small stuff. Sage advice.

Well, there is a full moon rising and I have been much too reasonable. Time to sprout fangs, grow even more hair on my furry hide and howl at the moon. [&]

Quick Links

Recent Posts
Activity
Unanswered