A23 Hilighting Pane gone walk-about

The apple menu > Force Quit does not list Logos among the options.
Activity monitor shows it there with 47 threads and no use of the CPU. The stop button causes the threads to go to zero and then they return to 47.

I must admit to not experiencing this on a mac too often (unlike certain other operating systems!)

Thanks.

Lewis Harper

https://community.logos.com/discussion/comment/143062#Comment_143062

Erase option is gone!

Terry Poperszky

https://community.logos.com/discussion/comment/143064#Comment_143064

Does anybody know how to stop a rogue app in a mac?

Well, if a Mac app is going to act like a Windows program, apply the MS fix and reboot.

Martin Folley

https://community.logos.com/discussion/comment/143069#Comment_143069

Thanks Terry. Reboot applied.

I restarted A37, clicked on the highlighter icon and saw the return of the disc. Time to reboot and try something different.

Ben

https://community.logos.com/discussion/comment/143064#Comment_143064

Option+CMD+esc will bring up a menu and let you kill programs. Otherwise, open Activity Monitor and manually kill the processes.

Martin Folley

https://community.logos.com/discussion/comment/143075#Comment_143075

Thanks Ben.

Both of those had not worked in the first case.

After the second crash I went straight to the apple menu method rather than Force quit on the dock menu. This worked.

This time I closed all resources in A23 then used the tools menu for Highlighting. It came up with the favourites menu again!

Restarting A23 I see a thin vertical line on the left hand side, roughly where the highlighter pane would end, if it were there. I wonder if it is there and not drawing?

A partial success this time. I have opened a layout which does not have the highlighter pane (or any other narrow pane). I have closed all the resources manually, and then use the tools menu .... I can now see the highlighters. It reminds me of a similar issue from a previous release. (http://community.logos.com/forums/t/18261.aspx).

Now I have it, I agree that the remove highlighting button appears to be AWOL.

Michael Lane

https://community.logos.com/discussion/comment/143062#Comment_143062

I have the same problem: both the Highlighting and the Favorites panel are empty.

8836.Archive.zip

Mike Binks

https://community.logos.com/discussion/comment/143149#Comment_143149

I have the same problem: both the Highlighting and the Favorites panel are empty.

8836.Archive.zip

Just on the off chance... Try floating the panel?

tootle pip

Mike

bvz

https://community.logos.com/discussion/comment/143066#Comment_143066

Erase option is gone!

mine too

Robert Wright

https://community.logos.com/discussion/comment/143283#Comment_143283

Strage, mine is working just fine. Wonder why it works on one and acts up on another?

Michael Lane

https://community.logos.com/discussion/comment/143259#Comment_143259

Well, this morning when I opened the app, the highlighting panel was populated. However, the favorites panel is still empty. The Highlighting panel did float, but the Favorites panel would not - it acts as if there is not a panel to float, only the tab with a title.

Michael Lane

https://community.logos.com/discussion/comment/143294#Comment_143294

Screen shots of my AWOL Favorites panel.

Michael Lane

https://community.logos.com/discussion/comment/143062#Comment_143062

Something in the app is confused. If you try "Close All" from the command bar, then close the app, then restart, does it work?

I can confirm, it is confused.

I closed and re-opened the app, and now the Highlighting panel will not even open, while the Favorites panel is still empty. Just a lot of inconsistent behavior.1781.Archive.zip

Jac Colon

https://community.logos.com/discussion/comment/143297#Comment_143297

Something in the app is confused. If you try "Close All" from the command bar, then close the app, then restart, does it work?

I can confirm, it is confused.

I closed and re-opened the app, and now the Highlighting panel will not even open, while the Favorites panel is still empty. Just a lot of inconsistent behavior.1781.Archive.zip

The exact same thing is happening to mine.

Tom Philpot (Faithlife)

https://community.logos.com/discussion/comment/143338#Comment_143338

The exact same thing is happening to mine.

OK, I wasn't seeing this at the office yesterday, but I opened Favorites, then highlighting and got the same error.

You can manually type "show highlighting in a new window" in the command bar to open a floating window of highlighting. Favorites is not working in any capacity. I can see the error in the logs and I'll take a look at this today.

Tom