Hey George, I'm now at the place where I can't run any Syntax searches without crashing. I'm on Beta 2, I have redownloaded the Syntax search database resources, renamed the Syntax searches folder, unselected "use internet" option... any other recommendations for getting Syntax searches to work again?
Hey George, I'm now at the place where I can't run any Syntax searches without crashing. I'm on Beta 2, I have redownloaded the Syntax search database resources, renamed the Syntax searches folder, unselected "use internet" option... any other recommendations for getting Syntax searches to work again?
Right now this is a known issue, we will try to get it fixed for Beta 3. Thanks.
I'm having a tough time duplicating this internally. The crash appears to occur when loading the parallel resource(s) for the side-by-side view in the results, and as such may be specific to certain resources.
I've got a couple of questions that may help me get to the bottom of this:
1) Does this still occur in Beta 3. There were a few tweaks that may have affected this for the better.
2) Have you prioritized any resources in your Library Catalog? If so, a list of the top 10 resources may point me in the right direction.
3) Do you have the same issue with the "Verses" view in Bible Search?
Director of Engineering for Enterprise and Operations
I'm having a tough time duplicating this internally. The crash appears to occur when loading the parallel resource(s) for the side-by-side view in the results, and as such may be specific to certain resources.
I've got a couple of questions that may help me get to the bottom of this:
1) Does this still occur in Beta 3. There were a few tweaks that may have affected this for the better.
Yes, still happening in Beta 3. Let me know if you want more logs.
2) Have you prioritized any resources in your Library Catalog? If so, a list of the top 10 resources may point me in the right direction.
I didn't think that I had, but now see that I have ESV, HCSB and Darby in "Prefer these resources"
3) Do you have the same issue with the "Verses" view in Bible Search?
Don't think I had tried that before today. When I just tried, Logos crashed. Logs attached.
Hope you get this fixed soon, now I can't do any Bible searches as I can't switch off of "Verses" view.
And then I discovered that the view isn't sticky. If I'm really fast I can click on another view and the program won't crash, but everytime I do a right-click Bible search or a Morph search I need to click on another view again.
And then I discovered that the view isn't sticky. If I'm really fast I can click on another view and the program won't crash, but everytime I do a right-click Bible search or a Morph search I need to click on another view again.
So, the crash occurs while it is attempting access whatever resource you have specified as the parallel resource for that view.
Any chance you know what that is? It's name is (hopefully) in the little box just above the results view selector. I was hoping it was one of your top bibles (which would've used your prioritized resources), but I can't replicate with any of the resources you listed, so maybe it's something else?
Director of Engineering for Enterprise and Operations
I should have probably split this off into another thread. There are 3 issues:
1) Anytime I perform a Syntax Search, beta 3 (and beta 2 and 1 before that) crashes.
2) Whenever Search results are displayed in Verse view, beta 3 crashes. See attached logs and this screen shot.
3) The view for Search results for searches initiated from a right-click Bible or Morph search defaults to Verse view. So because of issue 2, unless I am quick to click Aligned view, beta 3 crashes. It seems to me that the program should remember my previous Search results view.
Thanks, filing a case.
Good... I can't run any syntax searches now with out crashing. [:'(]
Can anyone repro this issue?
Hey George, I'm now at the place where I can't run any Syntax searches without crashing. I'm on Beta 2, I have redownloaded the Syntax search database resources, renamed the Syntax searches folder, unselected "use internet" option... any other recommendations for getting Syntax searches to work again?
Right now this is a known issue, we will try to get it fixed for Beta 3. Thanks.
imPatiently waiting!
I've got a couple of questions that may help me get to the bottom of this:
1) Does this still occur in Beta 3. There were a few tweaks that may have affected this for the better.
2) Have you prioritized any resources in your Library Catalog? If so, a list of the top 10 resources may point me in the right direction.
3) Do you have the same issue with the "Verses" view in Bible Search?
Director of Engineering for Enterprise and Operations
Yes, still happening in Beta 3. Let me know if you want more logs.
I didn't think that I had, but now see that I have ESV, HCSB and Darby in "Prefer these resources"
Don't think I had tried that before today. When I just tried, Logos crashed. Logs attached.
Hope you get this fixed soon, now I can't do any Bible searches as I can't switch off of "Verses" view.
And then I discovered that the view isn't sticky. If I'm really fast I can click on another view and the program won't crash, but everytime I do a right-click Bible search or a Morph search I need to click on another view again.
Any chance you know what that is? It's name is (hopefully) in the little box just above the results view selector. I was hoping it was one of your top bibles (which would've used your prioritized resources), but I can't replicate with any of the resources you listed, so maybe it's something else?
Director of Engineering for Enterprise and Operations
Cameron,
I should have probably split this off into another thread. There are 3 issues:
1) Anytime I perform a Syntax Search, beta 3 (and beta 2 and 1 before that) crashes.
2) Whenever Search results are displayed in Verse view, beta 3 crashes. See attached logs and this screen shot.
3) The view for Search results for searches initiated from a right-click Bible or Morph search defaults to Verse view. So because of issue 2, unless I am quick to click Aligned view, beta 3 crashes. It seems to me that the program should remember my previous Search results view.