Pronunciation use crash
Description
CLicked on pronunciation and it worked for one word, tried on another and it crashed program
Repro
- Open Logos 4
- Click on . . .tools >pronunciation
- click word in list >WORKED
- click on another word >CRASHED
Actual Result
As described above
Expected Result
Will give the next word I click for pronunciation
System Specs (if using multiple computers or not in your signature)
- See sig
Comments
This was set to erasmus pronunciation > have not tried yet to see if modern does this Log file attached
5327.Logos4-pronunciation crash.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/70/5327.Logos4_2D00_pronunciation-crash.log:550:0]
How to ask for help for Logos issues.
Comments
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Hi Jason,
I can't reproduce this crash, and I cannot access the link for your log file. Can you attach it to this thread?
Thanks,
Melissa0 -
I get a crash also when trying to use the pronounciation feature. Tried it on three separate occasions just to be sure -- three crashes! Logfile attached.
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Well I guess the pronounciation module is really on the kaputz! Thought I'd try using it from the information window... same results. For what it's worth I've attached the logfile. When's the next beta due out? I'm really missing this feature. [:'(]
Windows edition:
Windows Vista Home Premium – Service pack 2
Computer:
Dell XPS XPS_420
Intel Core 2 Quad CPU Q6600 @ 2.4 GHz 2.39 GHz
32 bit operating system
Memory: 4.00 GB
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Melissa Snyder said:
I can't reproduce this crash, and I cannot access the link for your log file. Can you attach it to this thread?
Sorry about the delay Melissa. Unfortunately an assignment had to take priority!
Anyway I tried this again and it crashed. Hopefully both logs I attach are going to work this time!
Jason
First crash file
4834.Logos4-pronunciation crash.log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/70/4834.Logos4_2D00_pronunciation-crash.log:550:0]
Second crash file
1157.Logos4-pronunciation (2).log">http://community.logos.com/cfs-file.ashx/__key/CommunityServer.Discussions.Components.Files/70/1157.Logos4_2D00_pronunciation-_2800_2_2900_.log:550:0]
How to ask for help for Logos issues.
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James and Jason,
Thank you for posting your log files. I am able to view all of them, but unfortunately there is no record of a crash in any of them. Without the record of the crash, it is difficult to fix, since I would be just shooting in the dark.
To ensure we are on the same page, could you explain a bit more what you mean when you say the Logos4 crashes? Does it say there was an error and shut down (so you need to run Logos4 again) or does the screen turn black for awhile but the application still works afterwards? Or does it do something else?
If Logos4 shuts down, are you getting the log file before you restart it? Every time you start the application, the previous log files are discarded, so it is important to get the log file before you start Logos4.
Scott
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Scott,
Thanks for your response but it may be a mute point now. I've installed beta 4 and the module seems to be working correctly. I'll let you know if I have further problems.
0