I am finding that in either opening or closing a passage list in Logos 4.0d the program crashes. Any suggestions?
Hi Bill
Any more context - what verses are in the passage list?
Or is for all your passage lists?
I can do it without any problem on my system so trying to understand the specifics
Graham
Bill, we need to see some Diagnostic Logs. Upload the logs Uploading Logs immediately after the crash.
3056.Logos Log Files.zip
Dave,
I actually rebuilt my entire index but it still does not seem to have solved this problem. I have attached the log files. Thanks for any help you may give.
What you were doing prior to the crash eg opening an existing PL? Using it in a search? It seems to have crashed after several uses? If you can remember the PL try deleting it in the File menu.
Dave, here are some logs of a number of crashes I have had in just a few minutes today. They seem to be related primarily to searches and closes of searches. . 8765.Logos Log Files.zip
Bill, I will look at the logs. If you can upload an image of one or two that are crashing that might also help. But I suspect the answer will be to recreate the ones that are crashing and delete the originals.
0020.Logos Log Files.zip
I have attached some recent log files in which three times in a row L4 crashed for simple searches. [I don't believe it is passage lists causing the problem.]. In this case I was searching in Romans 8:2 for a morphological search of ἠλευθέρωσέν. Thanks for any help you can give.
In this case I was searching in Romans 8:2 for a morphological search of ἠλευθέρωσέν. Thanks for any help you can give.
I will have to leave this for the developers on Monday - I have created a crash record to draw their attention to this thread.
7701.Logos Log Files.zip
For whatever value it may be, I have included a log of the number of crashes I have had today [Sunday, July 4th]. It's possible that my program is crashing to celebrate the holiday.
Bill,
Can you try deleting C:\Users\Bill\AppData\Local\Logos4\Data\hzjqnchf.1qw\LibraryCatalog\catalog.db?
It's a bit of a long shot, but it might work. The file will be recreated next time you load Logos (you'll get a "Preparing your library" message).
Mark
Mark,
I don't have a catalog.db file extension [though I do have some other extensions under catalog]. I believe this problem may have started when I chose to IMPORT ALL after installing Logos 4.0d. Before this, I had not had that much trouble with crashes. It appears [to me, at least] that I have some corrupt files at work. I'm not really sure. I have also attached my most recent log files [if that may help]. Thanks for the assistance you are giving.
2337.Logos Log Files.zip
