Totally dead
All ... so far I have no idea what is happening. I am running an iMac, 4GB 667Mhz RAM, 2GHz with the latest Snow Leopard and L4.A27. I am able to download the latest update but have absolutely no functionality. I cannot open any of my library resources with the Library button. Right-clicking on to a new tab does nothing. Right-clicking in a new window produces 2 blank new windows. Searching does / produces nothing. At least now it doesn't seem to crash my computer. Any reason why I cannot scrap it and start from the beginning again?
Eric in England
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All ... to add a bit more to the "just don't get it" scenario. I deleted the engine out of my App folder and downloaded the latest version fresh. Ran it and got the exact same. What am I doing or not doing?
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If all else fails, look for the folder in your user directory Library/Application Support/Logos4 and remove that. You will have to redownload and reindex everything, but that will get you close to a complete restart.
You might try posting your logs first and see if any Logos devs can spot the problem. See http://community.logos.com/forums/t/6731.aspx for help on posting logs.
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OK, do you know if it will automatically download and reindex. Strangely enough it has not been that long since I did it in the first instance but can't recall if I had to wave some kind of magic wand. But one thing I have liked about my Mac since coming to the light was the sheer fact of lack of magic wands.
Eric
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If you remove everything then download and reinstall Logos, once you login to the app it will automatically download and index.
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Eric,
You may not need to download and re-index, and that may not fix your problem. If you could post your logs (see the FAQ link in my sig, item #6), we could look at them and give you more precise instructions on how to get up and running.
Mobile Development Team Lead
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Hi Tom,
Thanks. I did send a log one time but THINK I lost which thread I was following. I started a couple myself and basically did not handle it in a very organised way. But I did take it back to zero and it was downloading my library as I left. So hopefully tomr morning I will have something useful. Something happened in between one of the A version upgrades and from that time it was causing me more grief than I thought possible with a Mac. I will keep my moaning to this thread and let the list know what is happening.
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Tom and other interested parties ... I pushed the cart back up to the top of the hill to see if it still breaks when I push it ... and it doesn't. That was a huge metaphor ... started back from scratch and my library is viewable, clickable and the search function seems to work ... at least in rudimentary forms. I still don't know what caused it all but this is where I am now. Eric
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So as far as you know, things are working as they should, right?
Mobile Development Team Lead
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Well, light years better. I have just checked that I can access my library and that I can do a simple search. That is all the farther I have tried so far. I think something happened with one of the Alpha upgrades as when I first loaded it, it seemed to work.
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