Error Loading Book

Bill Jastram
Bill Jastram Member Posts: 13
edited November 21 in English Forum

Recently I was able to access a book on my iPhone that appeared to be a sample - not a book that was in my purchased library:

"Paul's Letter to the Romans; Author: Ben Witherington III"

A day or so later while attempting to re-access it, I received the following message:

 

"You do not have permission to access this book."

 

The icon of the book remains in my Logos 'dock', but I consistently get the message above when I select it.

 

1. How can I re-access this book - I'd like a little more exposure to it before I purchase it?

 

2. How can I eliminate its icon if ever time I select it, I get the message above?

 

Thanks for any assistance.

 

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Comments

  • Dave Dunkin (Logos)
    Dave Dunkin (Logos) Member, Logos Employee Posts: 1,043

    Free book previews are available for a limited time, typically a Sunday through Friday. You can see upcoming previews and the archive of past previews at http://www.freebookpreview.com/.

    Currently the only way to clear your list of recent books is to sign out. Doing so will also remove any downloaded books. In a future release you will be able to remove individual books for the recent books list.

  • John Suen
    John Suen Member Posts: 16

    i recently read "the shape of practical theology" as a free preview,
    and subsequently purchased it and then do the offline download. after
    this when i opened this book, it still showed as a free preview copy,
    not the one i just purchased.

    is this the same problem that bill encountered? if so, it means i can't read this book not until a fix is released !!!

    also why sign off would remove all downloaded books?

    John

     

  • Dave Dunkin (Logos)
    Dave Dunkin (Logos) Member, Logos Employee Posts: 1,043

    John, there is no difference in the book between what you get with a free preview and what you get when you purchase the book. The app is displaying the "free preview" banner because you downloaded it while it was a preview. If you were to remove the book and download it again, you should not see the "free preview" banner.

    Books are removed when a user signs out because books are licensed to that user. When the user signs out, access to those books is no longer allowed.

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    Books are removed when a user signs out because books are licensed to that user. When the user signs out, access to those books is no longer allowed.

    Wouldn't it be better to leave the downloaded books on the device, and just check to see if the current user has the rights to view them, and prevent access if they don't?

    MacBook Pro (2019), ThinkPad E540

  • Dave Dunkin (Logos)
    Dave Dunkin (Logos) Member, Logos Employee Posts: 1,043

    Wouldn't it be better to leave the downloaded books on the device

    That would make resource management more complicated -- something we want to avoid. How would a user remove a book that was on the device but inaccessible? Removing all user data on sign out is the simplest approach.

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    That would make resource management more complicated -- something we want to avoid. How would a user remove a book that was on the device but inaccessible? Removing all user data on sign out is the simplest approach.

    I was thinking that it would still show up in the resource list, but they just couldn't open it--like the way Logos 3 did with unlicensed resources.

    Or just force the user who originally downloaded it to log back in to delete it.  Or delete the app and reinstall.  Or have a "clear all downloaded resources" function that does the same thing the current app does automatically when logging out.

    MacBook Pro (2019), ThinkPad E540