B5 -> Crash after running Passage Guide
This is happening on both laptop and desktop repeatedly.
- Run Logos.
- Open Passage Guide (either via file menu or context menu)
- Run Passage Guide (or Custom Bible Study Guides)
- Program crashes
Mitch
~~~~~~~~~~~~~~
http://www.franklinchurchofchrist.com
Comments
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Mitch Davis said:
This is happening on both laptop and desktop repeatedly.
- Run Logos.
- Open Passage Guide (either via file menu or context menu)
- Run Passage Guide (or Custom Bible Study Guides)
- Program crashes
I am able to duplicate this problem...
Description
Logos 4 stops working after running a passage guide
Repro
- Open Logos 4 to Home Page
- Enter passage in box on home Page and click Go eg. John 3:1-15
- Passage and other Guides open, start to genearate and crash.
Actual Result
For some reason I can't get the log files to upload will try to post them at a later point.... it says error with site.
Expected Result
Guides generate without error.
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Mitch Davis said:
This is happening on both laptop and desktop repeatedly.
- Run Logos.
- Open Passage Guide (either via file menu or context menu)
- Run Passage Guide (or Custom Bible Study Guides)
- Program crashes
I am able to duplicate this problem too...
Description
Logos 4 quits after running a passage guide
Repro
- Open Logos 4 to Home Page
- Enter passage in box on home Page and click Go eg. Matt 16:19
- Passage and other Guides open, start to genearate and crash.
Actual Result
Logos4 quits.
Expected Result
Guides generate without error.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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It's not universal!
Dave
===Windows 11 & Android 13
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Mitch
~~~~~~~~~~~~~~
http://www.franklinchurchofchrist.com0 -
Mitch Davis said:
Maybe so, but it is definitely in our galaxy!
I don't suppose you get duplicate Collection names in your Basic search resource picker[:S]
Dave
===Windows 11 & Android 13
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Dave,
You are right, it is not universal.
I have tried Gen 1:1, Rev 4:10, Mat 1:1 works OK for me. When I retried Matt 16:19 as I have reported earlier, it crashed.
Looks like it might be some resources that I have, I have >3000 Resources; note that I have manually remove some of the offending resources I found in other threads already.
Waiting for the next beta, and next round of indexing ... [:(]
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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Ok log files attached and screen dump of actual result:
.png)
AndrewMckenzie said:Mitch Davis said:This is happening on both laptop and desktop repeatedly.
- Run Logos.
- Open Passage Guide (either via file menu or context menu)
- Run Passage Guide (or Custom Bible Study Guides)
- Program crashes
I am able to duplicate this problem...
Description
Logos 4 stops working after running a passage guide
Repro
- Open Logos 4 to Home Page
- Enter passage in box on home Page and click Go eg. John 3:1-15
- Passage and other Guides open, start to genearate and crash.
Actual Result
For some reason I can't get the log files to upload will try to post them at a later point.... it says error with site.
Expected Result
Guides generate without error.
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We'll review all your log files. ~ Thanks, Melissa
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AndrewMckenzie said:
I am able to duplicate this problem...
Andrew ~ Your log file has an error that should be fixed in Beta 6. ~ Melissa
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Mitch Davis said:
This is happening on both laptop and desktop repeatedly.
- Run Logos.
- Open Passage Guide (either via file menu or context menu)
- Run Passage Guide (or Custom Bible Study Guides)
- Program crashes
Mitch,
Your log file doesn't indicate a crash. I wonder if you restarted the program after it crashed, before getting the log file. If the exception that caused the crash is the same as Andrew's, it may be fixed in Beta 6. If you can reproduce the crash after updating to Beta 6 this week, try attaching another log file to this thread.
Thanks,
Melissa0 -
LimJK said:
When I retried Matt 16:19 as I have reported earlier, it crashed.
Lim ~ Your log has a different error than Andrew's, but Beta 6 may resolve your crash as well. Let us know if it doesn't. ~ Thanks, Melissa
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Melissa Snyder said:
Mitch,
Your log file doesn't indicate a crash. I wonder if you restarted the program after it crashed, before getting the log file. If the exception that caused the crash is the same as Andrew's, it may be fixed in Beta 6. If you can reproduce the crash after updating to Beta 6 this week, try attaching another log file to this thread.
Thanks,
MelissaMelissa,
I don't remember....but I just tried it in Beta 6 (and haven't restarted) and it crashed again (this time I did a PG on 1 Pet. 4:3).
Mitch
~~~~~~~~~~~~~~
http://www.franklinchurchofchrist.com0 -
I get the same crash in B6 doing a PG on Matt 16:19.
Files attached,
Jim
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
System Model HP Pavilion dv5 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
Installed Physical Memory (RAM) 4.00 GB0 -
Melissa Snyder said:
Lim ~ Your log has a different error than Andrew's, but Beta 6 may resolve your crash as well. Let us know if it doesn't. ~ Thanks, Melissa
Melissa,
In my case it crashed on Matt 16:19 again. However, I saw your post somewhere else to remove LCV.lbslcv , I did that and it does not crash any more when running the passage guide for this passage.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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LimJK said:
However, I saw your post somewhere else to remove LCV.lbslcv , I did that and it does not crash any more when running the passage guide for this passage.
I noted that file but couldn't find it on any of my drives.
I still get crashes NEARLY all the time.
Mitch
~~~~~~~~~~~~~~
http://www.franklinchurchofchrist.com0 -
Mitch Davis said:
I still get crashes NEARLY all the time.
Mitch,
The error in your log indicates a problem that should be fixed in Beta 7. Let us know if the crash reoccurs next week after installing Beta 7.
Thanks, Melissa
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