Print/Export Slow Not RespondingClosed
When I try Print/Export the Print/Export window opens but is black and the title bar has (Not Responding). This continues for 30+ seconds the finally becomes active. If I then check an additional section it again goes black and (Not Responding) for 30 seconds or more and then comes back.
This as been happening since printing first was available. Is this normal or is there some setting I need to adjust?
I am running Vista, 2 gig of memory, Core 2 Duo 2.66 Ghz.
Randy
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Hello Randy,
This isn't typical behavior. A few more details may help us troubleshoot the problem.
1. Do you have the latest beta installed (4.2 Beta 5)?
2. Does this occur with every type of panel you try to print from, such as resources, guides, tools, or does it only occur with a certain panel or resource?
3. Do you have any anti-virus or other software running in the background, either scanning or backing up while you're working in Logos 4?
Thanks,
Melissa
Thanks for the response.
1. Yes I have the latest beta.
2. As far as I have seen it happens on every panel.
3. As far as I can tell nothing else is running. Task manager is showing little or no cpu usage.
4. I am running Microsoft Security Essentials as anti virust.
This as happened since printing came out. The printer in on the home network and is attached to my wife's computer;
Randy,
I don't know if this is the problem or not; but I installed MS Security Essentials yesterday and noticed it significantly slowed down my computer. I deleted it and my machine returned to operating at normal speeds.
Logging Tool
Thanks --- I have run MSE since it came out on several machines and have not had a problem with any other app. I will consider trying uninstalling it this weekend.
Had the initial scan finished? That can take a while and will slow things down.
3. What about memory usage in Task Manager? The black screen could indicate memory is maxed.
4. You might try temporarily disabling MSE just to see if that makes a difference.
Another thing you could check is your video adapter memory and driver.
Thanks for all your help. I may have found at least a work around. My default printer is an HP Laserjet 1000 attached to my wife's XP computer. (Vista and this printer don't like each other if attached to my computer).
I changed the default printer to a PDF print driver on my system and all is good. Switching back causes the not responding problem. I guess I can create a PDF or RTF file and then print.
Again thanks for your help.
Randy
Hi Melissa
I am getting very similar symptoms to those described by Randy
Apologies but I hadn't got round to reporting it!
Graham