Pre-Pubs at Christmas?

We have a lot of Pre-Pubs that we could ship in December. Some people don't have any room on their credit cards at that time of year, and would prefer to have nothing ship off Pre-Pub at all. Others want their ttiles as soon as they are ready (if not before!) and don't care what time of year it is.
We know there is no way to make everyone happy, but we do want to try to reach out in advance and get a better feel for what you would like us to do.
Should we delay Pre-Pubs that are scheduled to release in December until after the first of the new year? Is there a specific cut-off date that we should use? Ship all Pre-Pubs up until December "x" and then no more until January "x"?
What are your thoughts? How can we serve the most people the best way possible?
Comments
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I'm one of the ship ASAP people, since the balances hit my card and I'm no where near its limits. But I understand for some people it hits their wallet immediately (card limits, etc). So I'm willing to wait if needed by others.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Dan Pritchett said:
We have a lot of Pre-Pubs that we could ship in December.
Do you mean there are some ready that don't have ship dates listed yet? Because I only see 4 pre-pubs currently listed for December, two for January, and 4 for Q1-2011.
I would prefer you ship the ones already listed, but not add any new ones in December. Especially if you are planning any Christmas specials. [:D]
MacBook Pro (2019), ThinkPad E540
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Count me as one who would appreciate a slow down in pre-pubs during December. I will need the money for Christmas, and I would like to have a little cash left in case of hoped for Christmas specials from Logos.
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley0 -
Todd Phillips said:
Because I only see 4 pre-pubs currently listed for December, two for January, and 4 for Q1-2011.
I have 25 pre-pubs that say December.
For me, the credit card cut-off date is the 18th, so I'd be perfectly happy if they all came the day before Christmas. [:)]
Is there any update on what's happening with the Anchor Yale Reference Library? Might that be one of the December pre-pubs?
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I'm one of those who is just plain out of money in this year's book budget. I've only got a trickle slated to come through Nov and Dec right now. I can handle them. But a flood would drown me I'm afraid.
Short answer: I like delays.
Sarcasm is my love language. Obviously I love you.
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The psychological impact of a delay in billing until next year would be helpful for me and my house... even though Jan is usually my fiscally lean month.
I've got to get a new roof for Christmas...[:(] While I hope Logos offers some Christmas specials, I'm probably unable to take on more than I've already committed to. Darn that Zondervan 2 offering...[;)]
P.S. Could 2011 be "opposite year" for billing and Logos process orders in reverse alphabetical order? I think I always wind up waiting a couple days (usually across a weekend) between when others get their resources and when mine electronically post.
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If it can be done in a way not to adversely affect people, I am definitely in the "Ship ASAP!!!!!!" Club!
I am especially looking forward to Anchor, Raymond Brown, Pseudepigrapha, and other Yale Press resources that got delayed.
Thanks!
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33 on Pre-Pub for $2065.40...any delay would be very helpful...unless you want to work something else out [:D]
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I'd prefer getting them when they're ready, but I guess there's nothing I'm really desperate for. Though AYBRL would be nice...
Mac Pro (late 2013) OS 12.6.2
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Delay sounds good. My projects are absorbing my funds.
- My daughter is getting married Decenber 14th. [{] [}]
- My home's electrical upgrade is caught in a power struggle between the electrical company and the building inspector with me playing peacemaker trying to get the job done. [I]
- Christmas is at my parents in Kansas. [G]
- And I want Zondervan Bundle #2 almost as much as I wanted Zondervan Bundle #1. [8-|]
Yeah, delay sounds good. [O]
Dan Pritchett said:Ship all Pre-Pubs up until December "x" and then no more until January "x"?
December 7th (Pearl Harbor Day) through January 3rd (end of New Year's holidays in Japan) [D]
Logos 7 Collectors Edition
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Hubby does not want me putting anymore on the CC, so we're trying to use the debit card for the Holidays...maybe you could try releasing them during tax refund season [I]
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Todd Phillips said:
Because I only see 4 pre-pubs currently listed for December, two for January, and 4 for Q1-2011.
Yeah, I had "&unlocked=yes" in my prepub URL (i.e., only the ones I've ordered). Unfortunately there's no indication on the page that it's filtered for that, which is why I was confused. I thought it wasn't showing everything, but I couldn't figure out why.
If you do delay, let us know--I will reorder products I've canceled.
MacBook Pro (2019), ThinkPad E540
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Dan Pritchett said:
What are your thoughts?
I'd be fine with what's currently in the line-up for December. I wouldn't want you to add anything.
I have a few items coming up in January so putting off the December ones will just make January quite a bit harder.
I appreciate Logos' sensitivity to this. I can go either way but would would prefer we stick to what's planned.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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This is doubtless problematic. However, what about, during this month, an email to those with pre-pubs that are ready to go telling them they are ready, and letting them download them on their own. Then all those not downloaded in December will download automatically on January 15? Just an idea. Probably more work, but then, my ideas usually are.
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It doesn't matter much to me. I can afford what's coming down the pipeline to me in December, but nothing is so crucial that I can't wait for it. The works I'm most looking forward to that are currently scheduled to ship in December are The Practical Works of the Rev. Richard Baxter, The Harvard Classics and Fiction Collection, and the Dictionary of Major Biblical Interpreters.
If this is going to become a continuing problem as Logos produces more and more books, I think you're going to need to come up with a long-term solution. Maybe you could figure out some formula for whether you should ship a product now or delay it, such as this:
X = 0
For (each person who ordered this product)
{
- T = total they've spent on Logos so far
- L = how long they've been a Logos customer
- F = T/L * c1 // rough estimate of how much they can afford per month; c1 is some constant factor to be determined
- S = sum of how much they've got shipping in pre-pub this month if everything you're ready to ship were to ship
- P = price they locked in for this product
- if (F > S) then A = 1, else A = {hand-waving: some relationship between F, S, and P, possibly taking into account the prices of the other pre-pubs they've got shipping} // rough estimate of likelihood that they can afford this product this month
- O = how long ago they ordered this product
- N = number of customers who ordered this product (gauge of its popularity)
- W = O * N * c2 // rough estimate of how badly they want this product now (independent of whether they can afford it now); c2 is some other contant factor to be determined
- // Optionally, allow people to enter a number from 1-10 on each pre-pub as it comes close to shipping to rate how badly they want it soon. And factor this into the formula instead of the rough W computation above.
- B = (A * W) * c3 // rough estimate of probability that they will buy (i.e., not cancel) this pre-pub if you ship it this month; c3 is yet another constant factor to be determined
- X = X + (B * P) // accumulate expected revenue for this product if you do ship it this month
}
Run through this computation for each of the products you're considering shipping this month, compare the data for each of them and figure out which combination of them makes the most sense to ship now to maximize your revenue and customer happiness. Sorry, I'll leave the rest of the math up to you... I'm sure it will involve differential equations, multivariable calculus, or Fast Fourier transforms [:)]
I guess no formula is perfect, and you're going to disappoint some people no matter what. To paraphrase Abraham Lincoln: "You can please some of the people all of the time, and you might please all of the people some of the time, but you can't please all of the people all of the time."
Maybe this is a good time to introduce a payment plan option for pre-pubs. Many people have asked for it in the past. Is that something under consideration?
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Dan, thank you for this post. I don't put anything on a CC; it all goes on my debit card. I have a rather large amount coming out of my account between now and the end of January--too much for this time of year. However, my book allowance does get rejuvanated at the first of the year. I have been waiting for some time for my Pre-Pubs and would prefer to bite the bullet and have them when they are finished. I have already planned on not pursuing any Christmas specials (if offered) this year so that I could afford them. But if they are delayed I will be content to wait.
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Maybe there can be an option for customers to retain their pre-pub price for up to 4 weeks after a pre-pub is released. Allowing them the option to pay (and then obtain) the new release later if their financial situation calls for it. Providing up to 4 weeks to "claim" the sale price, seems to me, a good amount of time (2 pay checks) for people to accommodate expensive (or multiple) pre-pub releases while also limiting the scope and potential of any "discount holding" abuse.
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Thanks Dan for taking the time to find out what your customers think on this Issue.
I do not think it is practically or advisable to stop all Pre-Pubs during the festive season. That would mean, come next year there would be a flood of Pre-Pubs coming down the pipeline which will be difficult for your customers to handle. What I would suggest is that you limit the amount that ships during that period but to stop all Pre-Pubs will only create more problems down the line. What you decide should ship or not ship is something really you will need to figure out.
After the festive season will folks have enough cash to take on a lot more Pre-Pubs if there is stoppage during December, I doubt it. Please let some Pre-Pubs ship but not all 36. 36 Pre-Pubs[:O][:(] not practically either.
And all this will depend on, If the Anchor Yale ships this year. Thanks for listening.
Ted
Dell, studio XPS 7100, Ram 8GB, 64 - bit Operating System, AMD Phenom(mt) IIX6 1055T Processor 2.80 GHZ
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Keeping in mind the Christmas special(s) that may come up this year, the delay could be helpful for some of our wallets...
"It seems our problems solve themselves when we look beyond us to those truly in hell." - Beyond Our Suffering - AILD
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I currently don't have a huge number of pre-pubs due to ship in December, so I'm happy with them shipping. However, I would be very glad if you could work out a way of allowing pre-pubs to be added to a payment plan. I don't have an annual book budget, so my purchases come out of my monthly salary. The 'lumpiness' of pre-pub releases is therefore a real problem to me. One month I might spend $1,500, the next just a few hundred dollars. I appreciate the maths would be complicated if you allowed us to add orders to existing payment plans, but I can imagine a lovely little chart (a bit like the community pricing chart), that showed us what our payments over time would look like. When we placed an order, we could either pay, or ask for it to be added to a plan. As it stands, I rarely use payment plans, as I have to pay the $5/month fee for every plan, which is not affordable if you have multiple purchases per month.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Rosie Perera said:
If this is going to become a continuing problem as Logos produces more and more books, I think you're going to need to come up with a long-term solution. Maybe you could figure out some formula for whether you should ship a product now or delay it,
I think this is becoming a continuing problem as Rosie has stated and I agree with her that a long term solution is needed or we may only have the same scenario repeated. I opt for a solution that doesn't affect those who want their pre-pubs to ship on the current schedule.
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Mark Barnes said:
As it stands, I rarely use payment plans, as I have to pay the $5/month fee for every plan, which is not affordable if you have multiple purchases per month.
Mark, were you aware that you can save multiple $5 fees per month by contacting your sales rep when making a larger purchase and having them recalculate your monthly payment by adding your new purchases to your existing plan? This does not apply to PrePub orders though. I would guess that anyone could request that their existing multiple plans be combined together also.
Thanks to one of Dan's earlier posts, December prepubs are not a concern for me now.
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How about a price guarantee?
Where a customer can add the Pre-Pub to a "Intend to Purchase" list (or the like), and then is given 90 days after release to buy or forfeit the Pre-Pub price.
Just a thought.
"As any translator will attest, a literal translation is no translation at all."
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I agree. I'd like to see the one already listed for Dec go ahead, but no more. Thanks
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One thing I thought of since my original response was that I recently chose a pre-pub that was to be released in December because I wanted to pay for it this year. Maybe others have this intention with some of their pre-pub purchases.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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Praiser said:
Thanks to one of Dan's earlier posts, December prepubs are not a concern for me now.
[:D] Now where did Matthew stash that stack of Logos "snapshot coupons"? [:D]
[6] Maybe Fred Chapman can remind me! [6]
Logos 7 Collectors Edition
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Praiser said:
Mark, were you aware that you can save multiple $5 fees per month by contacting your sales rep when making a larger purchase and having them recalculate your monthly payment by adding your new purchases to your existing plan?
Thanks, Praiser, that's helpful to know.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Count me in as one who would like to see prepubs ship as soon as they are available. I'm one of those who finds delays and long waits for prupubs frustrating (Yale Bible Library, Hebrew Pronunciation; I'd like to have the books while I'm still young enough to enjoy them [:P]). As Logos ramps up production of books having accounts where customers could add money in advance or expanding the payment option (maybe requiring a first payment at shipment to gaurantee the number of orders for prepubs) might be options.
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I'm happy for the prepubs to ship in December as planned but understand that this might cause problems for some and, with this in mind, if Logos choose to delay some or all of them this is not a problem to me as there's nothing I urgently need just a bunch of stuff that I want.
God Bless
Graham
Pastor - NTCOG Basingstoke
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Am I getting the message that there is no individualization going on here? My thinking was that pre-pubs were orders and that my order would be processed individually as my order was placed. I would think that being computer-based it is up to us to click on the download button and that would would put the charge on my credit card!?! Otherwise, it sound like a complete lack of personalization. I have waited long enough and feel if it's ready I should be able to chose - for myself, depending on my conditions - to download or not to download. To download or not to download that is the question I want to be able to answer irrespective of the situations others may be experiencing.
Frankly, I though your 'server' allowed each of us to connect to the 'mother ship' and get what we needed at the time it was available. It appears as if there is more than one circumstance that keeps me from getting my pre-pub: (1) When it is ready; and (2) When others determine my accessibility. I don't like that.
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MattGZat said:
Am I getting the message that there is no individualization going on here?
When it comes to pre-pubs, there is no choice about when to download them. You order them before they are actually available. You supply your credit card info but Logos holds that and doesn't charge your card until the resource makes it out of pre-pub (it will be listed as under development at that point) and finally is ready to release. The rest is automatic. Most of the time you get an email from Logos a few days before release to notify you that is about to happen and your credit card will be charged. You then wait until you get the notice this has happened, and Logos 4 will discover your new license and download the product for you.
Be sure to read the information about the pre-pub process on the web site so you'll understand how it works. Nothing that has been said here (other than pushing back the release dates) is new information about how this process is to work.
BTW: the difference between a pre-pub and the same resource after it is released is the lack of some freedom in the pre-pub process and the much better price you get for giving that up.
Pastor, North Park Baptist Church
Bridgeport, CT USA
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MattGZat said:
Am I getting the message that there is no individualization going on here? My thinking was that pre-pubs were orders and that my order would be processed individually as my order was placed. I would think that being computer-based it is up to us to click on the download button and that would would put the charge on my credit card!?! Otherwise, it sound like a complete lack of personalization. I have waited long enough and feel if it's ready I should be able to chose - for myself, depending on my conditions - to download or not to download. To download or not to download that is the question I want to be able to answer irrespective of the situations others may be experiencing.
Frankly, I though your 'server' allowed each of us to connect to the 'mother ship' and get what we needed at the time it was available. It appears as if there is more than one circumstance that keeps me from getting my pre-pub: (1) When it is ready; and (2) When others determine my accessibility. I don't like that.
Prepubs are different and typically they are NOT an individual thing - when they are ready, you get a native that the unlock is available, and your credit card has been charged. But here is why, it's just a different business transaction:
Logos: "If you, our customers, will help us minimize the risk of producing a resource that too few people will want by agreeing contractually to buy it as soon as it is ready, we will make it worth your while by giving you a (sometimes very significant) discount. We can also then only work on things we know people want, and not delay you getting resources you want by us working on the wrong things."
In all respect for people's situations, I think the more Logos compromises this transaction type the less worthwhile it will be. Understandably so, people want the big discount but control over when they buy. That's agreeing to the benefit without giving the benefit to Logos, or at least not as much benefit. Maybe there are ways to deal with that, without affecting others willing to buy the product as soon as it's ready.
I think it's great Logos is trying to find ways to help its customers, but if I agree to buy a prepub, I want it as soon as Logos can deliver it, because that;'s what they promised. I want it for the agreed price as well. If Logos wants to introduce a third type of deal besides prepubs and normal sales that's great, but please don't change the game for those of us committed to prepubs. If Logos wants to give people some extra time to decide to buy the prepub after ship date, that's their business as well and a very kind thing to do. But any artificial delays in prepub shipments negatively affects the customers that may really feel they need these resources for their work, ministry, or faith life. Please don't do that Logos!
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MattGZat said:
My thinking was that pre-pubs were orders and that my order would be processed individually as my order was placed. I would think that being computer-based it is up to us to click on the download button and that would would put the charge on my credit card!?! Frankly, I though your 'server' allowed each of us to connect to the
'mother ship' and get what we needed at the time it was available.It is an order, and therefore as soon as the product is finished, the resource will be 'delivered' electronically. There's no download button, it's 'pushed' to you as soon as it's available.
MattGZat said:It appears as if there is more than one circumstance that keeps me from getting my pre-pub: (1) When it is ready; and (2) When others determine my accessibility. I don't like that.
(1) Is always true. (2) Has never happened before (to my knowledge). I don't think that's going to happen now, but I think it's fair enough for Dan to try and do what's best by his customers, and that's what's happening in this thread.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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I too would like a delay (till around April 15th).
I also agree with everyone that a long term solution needs to be put in place.
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You have added much to my thought! Thanks. I think Logos has invested heavily in the production of resources and should be able to collect from us ASAP after the resource is available. My signing up for a pre-pub was with the understanding that I was willing to pay the money the moment they released the item.
It does not appear appropriate to 'muzzle the ox' that has worked so long to bring the title out and not have immediate access to the money others and myself said they would pay when the resource was available. So, I join your choir but offer an additional verse: Please don't do that Logos! Please don't do that to Logos (pre-pub purchasers)!
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You know, the tone of some posts is quite unfortunate and maybe unacceptable. We are supposed to be Christians first, not capitalists first, but Christian. If push comes to shove, I'll either cancel several items, or use my savings to cover my $2000.00 plus in pre-pubs. I'm saddened that some have not considered much other than their own desires and opinions. First of all, the OWNER of the company is asking for feedback to make getting through December as smooth as possible for everyone (company and customer). Second of all, I don't remember a time in Logos history when the number of new releases was so numerous. No publisher releases new resources at this rate because it doesn't usually make good business sense. Logos stands to lose a ton of money too if most of us pull our pre-pub orders. When one "commits" to a pre-pub, one has no idea of a release date. Some have taken over a year, other are due to release a month after it is listed.
I have almost 2800 resources many only have 500-1000. We all want "our" new ones yesterday, but as a way to make this best for Logos and our Brothers and Sisters, maybe we can all do what Dan asked and give our "thumbs up" or "thumbs down" and then let Logos decide. These forums have become a place where people don't seem to care about the attitude behind what they write or the perception of their attitude. Let's think of others before we think of ourself...that includes Logos. If they believe it's a better idea to just release everything and lose some (who knows how many) sales, then that is up to them. If they decide on some of the user suggested ideas for the future...more power to everyone involved.
Please remember, most Logos users are of modest to low income if you're looking at the average church attender and (pastors, students, etc.). Let's consider all users, not just our particular case. I would love to see Logos figure something out that allows those most financially heavily invested in their product to have a much greater flexible option to purchasing pre-pubs (like a gold-star program or something).
I pray my tone is one of grace, mercy, and love. Please forgive me if I've offended or spoken any truth without love. Your fellow servant...Michael
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Delay.
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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MattGZat said:
It does not appear appropriate to 'muzzle the ox' that has worked so long to bring the title out and not have immediate access to the money others and myself said they would pay when the resource was available.
Delayed gratification usually pays a richer dividend.
Hi Matt, and welcome to the forums.
There may actually be a benefit to Logos to delay the release of December Pre-Pubs. I imagine Logos is planning some type of sales effort for the holidays. So they will probably get all our money anyways. (Ooh, I can't wait!) It is also hard to put a price on goodwill. Logos has a track record of going the second mile for customer satisfaction.
I don't think Dan Pritchett was coerced into starting this thread. It is doubtless he is reading the responses and whatever action that might result will be whatever is deemed best. Up till now Logos has been very generous (and usually succesful) in their sales decisions. I am eager to see what becomes of this one. [:P]Logos 7 Collectors Edition
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Matthew C Jones said:
Delayed gratification usually pays a richer dividend.
For those of us who cannot afford the pre-pubs now, we will just delete them.
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tom collinge said:Matthew C Jones said:
Delayed gratification usually pays a richer dividend.
For those of us who cannot afford the pre-pubs now, we will just delete them.
I was not suggesting you cancel any orders. I was telling MattGZat that Logos might actually profit from delaying some December shipments.
I bet there are a lot of us in a financial pinch right now. That would explain why Dan asked the question to begin with. Before you jump the gun and delete orders, give Dan a chance to get the feedback he asked for and see what comes of it.
Logos 7 Collectors Edition
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Matthew C Jones said:
I was not suggesting you cancel any orders
True, but I will have no choice but to cancel my orders because I simply cannot afford them right now.
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tom collinge said:Matthew C Jones said:
I was not suggesting you cancel any orders
True, but I will have no choice but to cancel my orders because I simply cannot afford them right now.
But you may not have to afford them "now." Hold back a few days and maybe something will develop. It is easier to wait & see than try and re-instate a cheap Pre-Pub (that may have originated in Community Pricing.) Besides that, Grandma might give you an early Christmas present of Logos credit! [G]
Logos 7 Collectors Edition
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Just an observation. Things are changing here in the USA they are not the same as 2 or 3 years ago, at a time when more and more books are reaching Pre-pubs more and more Americans are being put under pressure by the changing work force.
In the area where I live in, nearly 1 out of 4 people are currently not employed. Many others have had their hours cut back in a world changing so quickly, I for one will miss out on books I would love to have, but that is just a fact of life.
Logos is doing a lot to help us build our libraries, and I for one am very thankful for that. I have more good study books then I ever dreamed of having!!! When I look at most of the world I have to consider myself as greatly blessed with the books I have.
Yes, I may miss getting many of the books I would like to use for study, but I rejoyce at what I have, and hope that I find true blessings in Christ.
Your brother in Christ,
Jim VanSchoonhoven
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Well said, Jim.
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Dan Pritchett said:
What are your thoughts? How can we serve the most people the best way possible?
Give another PrePub snapshot option- [8-|]
I was VERY THANKFUL for that offer, and I now have many more resources in my library due to that offer. If it had not been for that, I would have had to cancel many resources and very likely would not have been able to purchase them at the regular or slightly discounted prices that they went live at. I hope that offer was a blessing for Logos as much as it was for me.
Thank you!!
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I'd prefer to just go with what is slated and hold off on any additional ones so I can see what the new year holds after Christmas.
In Christ,
Ken
Lenovo Yoga 7 15ITL5 Touch Screen; 11th Gen Intel i7 2.8Ghz; 12Gb RAM; 500Gb SDD;WIN 11
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We’ve been monitoring this thread for the past couple weeks, and here’s what we’re planning to do with the Pre-Pubs scheduled to ship after Christmas.
First, to honor those who expect to get their books as soon as they are ready, we’re not going to push back any ship dates to January. Many of you placed orders with the expectation that you would get them as soon as they’re ready. Maybe you need them for a sermon series you’re starting in January or a paper you’re working on. Whatever the reason, we don’t want to withhold these books from you, so we’re going to ship them as scheduled.
However, we know that some of you would benefit if we postponed the ship date. Maybe you’d like to use next year’s book budget to cover the costs, or maybe you just don’t want another charge on your card the week after Christmas. We completely understand, and we don’t want to keep you from getting your books at some great prices.
If that’s the case for you, simply contact our customer service department at cs@logos.com. We will hold your pre-order and process it on January 5, 2011 instead. You only need to contact us if you want us to wait to process your order. If you’re ready to get your books on the day they’re scheduled to ship, you don’t need to do anything. Your Pre-Pub will process automatically as normal, and you’ll receive your books the week after Christmas when they’re scheduled to ship.
Here are the Pre-Pubs currently scheduled to ship the week after Christmas:
Intimate Moments with the Hebrew Names of God
Old Testament Priesthood Collection (5 vols.)
Brill Septuagint Studies Collection (2 vols.)
H. C. Leupold Commentary Collection (7 vols.)
John Adams Hebrew Studies Collection (3 vols.)
Luke 1-5: MacArthur New Testament Commentary
Syntax of the Hebrew Language of the Old Testament
The Grace New Testament Commentary (2 vols.)
Canaanites and Their Land: The Tradition of the Canaanites
Dictionary of Major Biblical Interpreters
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