b6: Crash after changing advanced resource priorities

Simon’s Brother
Simon’s Brother Member Posts: 6,816 ✭✭✭
edited November 20 in English Forum

Description

L4 crashed when I hovered on strongs hebrew data in ESV interlinear.  Initially it updated the information window with the data but then crashed.  I had just previously adjusted the resource that would show for strongs data.

Steps

1. Run passage guide from home page for Ruth 2:8-14

2. Clicked on word reward in esv interlinear to access OL data.  Hovered on Hebrew Strongs Number and Enhanced Strongs resource data showed in informaiton window.

3. Decided I wanted SBL to handle Hebrew Strongs so setup advanced priority to do so

4.  Went back to ESV interlinear, hovered over strongs again.  Information window started to update and then program stopped responding.

 

Logs:

0830.Logos4.zip

Tagged:

Comments

  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,672 ✭✭✭

    Similar crash:-

    Used context menu in ESV

    Changed Vine's (VONT) to access Greek Strong's

    First access had no Strong's number.

    Second access had the Strong's number

    Went to access it and program crashed (Logos Software 4 has encountered a problem and needs to close....).

     

    After:

    I'd like to know what all the prior Sync activity was about. There was no reason for that amount in terms of local change from desktop or laptop, and it continued through subsequent restarts(see next crash log). I finally stopped internet access.

    Dave
    ===

    Windows 11 & Android 13

  • Dave Hooton
    Dave Hooton Member, MVP Posts: 35,672 ✭✭✭

    Reloaded L4 and accessed ESV.

    Prgram crashed (Logos Bible Software 4 has encountered a problem and needs to close....)

    Program continued to function and I changed access to Vine's back to English.

    Closed L4 and attached log.

    Dave
    ===

    Windows 11 & Android 13

  • Simon’s Brother
    Simon’s Brother Member Posts: 6,816 ✭✭✭

    Description

    L4 crashed when I hovered on strongs hebrew data in ESV interlinear.  Initially it updated the information window with the data but then crashed.  I had just previously adjusted the resource that would show for strongs data.

    Steps

    1. Run passage guide from home page for Ruth 2:8-14

    2. Clicked on word reward in esv interlinear to access OL data.  Hovered on Hebrew Strongs Number and Enhanced Strongs resource data showed in informaiton window.

    3. Decided I wanted SBL to handle Hebrew Strongs so setup advanced priority to do so

    4.  Went back to ESV interlinear, hovered over strongs again.  Information window started to update and then program stopped responding.

     

    Logs:

    0830.Logos4.zip


     

    I was able to reproduce the crash but forum was down so could't post back straight away.

    Logs:

    7848.Logos4.zip

     

    To stop the crashing I removed the two instances of DBL (Gk and Hb) setup with advanced priority on Strongs respectively and just left the other two instances of plain vanialla ice DBL prioritity setup

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Andrew,

    I'm able to reproduce this. I had the three DBLs set with Advance prioritization limits for corresponding Strong's Numbers, and got the same crash with different passages. Removing the DBLs from Prioritize list resolved the error, as on your system.  I've reported this problem.  

    Thanks,
    Melissa