Logos Indexina crasches all the time

Thomas Arvidsson

Every time I start up Logos 4 withe the last beta (and the betas before) the indexing quits after about 2 seconds

4150.Logos4IndexerCrash.txt

1884.Logos4Indexer.log

38843.Logos4.log

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Dave Hooton

First check that the BITS service is ON:

Click Windows "Start" button

Type "services" in the Search bar and then click on "Services" at the top

In the list of services, double-click "Background Intelligent Transfer Service" and then click "Properties"

In the "Startup Type" list, select "Manual" and click "Apply"

Verify that the "Service status" is "Started"; if it is "stopped" click on the "Start" button.

Start a Command Prompt (type "cmd" and select "cmd.exe" as per "services" above) and type bitsadmin /reset

Note: do above from a Windows Administrator account.

Start L4.

Thomas Arvidsson

https://community.logos.com/discussion/comment/197651#Comment_197651

I´ve tried to type "services" in the search bar, but "services" doesn´t show up.
I´m using Swedish Win 7. Is this a bug that will be taken care of in comming release?

Regards

Thomas

Dave Hooton

https://community.logos.com/discussion/comment/198176#Comment_198176

Right click Windows' Computer and select the second option which is Manage in English.

Select Services which appears as shown below.

Thomas Arvidsson

https://community.logos.com/discussion/comment/198181#Comment_198181

I´ve followed these steps now, and "6 jobs was canceled" I got infoirmed in the DOS-window.
But as soon as I start L4 the Indesing still crasch.
Anyhow - thank´s for gining it a try...

Regards

Dave Hooton

https://community.logos.com/discussion/comment/198218#Comment_198218

Repeat the above steps + delete the contents of C:\Users\Thomas\AppData\Local\Logos4\Data\5kzp5dil.ped\DownloadManager. If L4 still crashes then upload the logs.

Thomas Arvidsson

https://community.logos.com/discussion/comment/198226#Comment_198226

This solved my problem!
Thank you for helping me.

Regards

Thomas