New LOGOS User - Install Failure
So I take the plunge (at the LOGOS 4' deep level) and purchase the Scholar package. I have a MS Vista machine. I follow the LOGOS instructions and the basic platform loads OK. The 'sign-in' box pops-up and I sign in. The the 'Download Resources' box appears and ... well... it just sits there. I let it go for several hours and no indication of any progress. I attached a screenshot of my desktop so you will see what I see. I also pulled up the I-net status so it is evident that my connection is solid at 54MBS.
So... what next?
Comments
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Robert,
Sorry to hear you are having problems with the software completing its download. Since the download is not completing successfully, I'd recommend uploading logs from the software so we can check into them and see what is going on. Steps for how to get diagnostic logs are here, and the steps for how to upload them are here.
Thank you,
Deborah Mickens
Logos Bible Software, Marketing
dmickens@logos.com0 -
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Robert Rustenbeck said:
Robert,
In revewing you logs, there are a couple things that we can do. First, restart your computer, open Logos 4 again and see if the download starts successfully. If that does not work, restart the modem or even hardwire into it and see if that works. If neither of those work, let me know and I will look into this more for you.
Thank you,
Deborah Mickens
Logos Bible Software, Marketing
dmickens@logos.com0 -
Thanks - your guidance worked. When I restarted it the completion bar instantly jumped to 14% so I suspect there may have been an interface delay during my first attempt. Still, it took a long time to download the ~6G of data. All together, about 24 hours, not including the indexing. Seems excessive even for 6GB - unless I was competing at the LOGOS server with all those who got L4 for Christmas.
Bandwidth - go figure. And I thought IPv6 was going to solve all these problems. (Just like in the 80s we were told PC's and automation would make life easier for everyone... silly me).
Thanks again - Robert
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Robert Rustenbeck said:
And I thought IPv6 was going to solve all these problems.
For what it's worth, IPv6 has absolutely nothing to do with bandwidth. It has to do with the number of available internet network addresses. When IP (internet protocol) addresses as we're used to them ("IPv4") was developed, they picked a 32-bit number to represent them (4 "quads" of 8 bits each, thus each number in an IPv4 address has to be between 0 and 255). This wasn't an issue when the internet was completely private and just part of the government and educational sectors. In the mid 90s, it became obvious that we'd run out of the ~4 billion available addresses (2 to the 32nd power, but a bit less because some address ranges are reserved) "real soon now". They changed how addressing was done, which was when the idea of an "address mask" came into being. That bought over a decade. But now the proliferation of mobile / handheld devices (iPods, phones, etc.) has started using up the addresses very quickly again. So IPv6 (developed in the 90s) is back in news again (so to speak). IPv6 addresses are 128 bits (2 to the 128th power, or 4 billion squared squared). The good news is we won't run out of those addresses. The bad news is you can't recite them very easily (like you can 127.0.0.1) *and* every internet device in the path between 2 IPv6 endpoints must support IPv6 in order for IPv6 to be of any use for that entire route.
Irrespective of what addressing scheme is being used, your bandwidth is your bandwidth. It doesn't change just because your 4 times as many bits in your network address.
Donnie
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