Exegetical Guide Crash

GS
GS Member Posts: 48 ✭✭
edited November 2024 in English Forum



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Logos has just started crashing every time I attempt to open
the default passage/exegetical guide from the home page from the "enter passage or topic" box.  I believe this
is related specifically to the exegetical guide as I can individually open all
of the other guides, researches and search windows.  However, every time
the exegetical guide is opened I get the message: “Logos 4 has stopped
working.  Windows is searching for a solution.” 

 

I’m running a Toshiba A505 with an i7 & 4 GB of
RAM.  The log files are attached.

 

Gregg Shelton

 

6472.Logos4.log

Comments

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    There isn't specific crash information in the log file. It does reference a particular resource, though, which may be causing a problem. Try deleting the CALTGO.logos4 file ("Targum Onkelos") found in C:\Users\Gregg\AppData\Local\Logos4\Data\squbiyyg.klm\ResourceManager\Resources. Then restart Logos 4 and enter 'update resources' in the Command box.

    Please let me know whether or not that resolves the crash.

  • GS
    GS Member Posts: 48 ✭✭
    https://community.logos.com/discussion/comment/208923#Comment_208923

    Melissa,

    That seemed to work.  Thanks for the quick fix!

     

    Gregg

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