Windows 7 x64 errror

Derek Martin said:

i am running windows 7 proffesional 64 bit. i recently downloaded libronix 3.0g due to the fact that my previous version (2.1) was very glitchy. when i try to install the file, i get an error that reads:

 "the version of this file is not compatible with the version of windows that you are running. check you computer's system information to see whether you need an x86(32 bit) or x64 (64 bit) version of the program, and then contact the software publisher."

if anybody can give any insight on this that would be great.

Derek,

To take care of the error you were describing, there are a couple things we can try. First, restart your computer and then retry the installation. If that does not work, we will need to uninstall and reinstall Libronix by following the steps below.

Uninstall 

If Libronix DLS version 2.1d or above is installed
(to check the version, click on Help|About Libronix DLS):

1. Close
   Libronix DLS.
2. Click
   on Start|Control Panel|Programs|Uninstall a program. (In XP:
   Start|Control Panel|Add or Remove Programs.)
3. Select
   Libronix Digital Library System from the list of installed
   programs, then click on Uninstall (Change/Remove).
4. Continue
   on to the Reinstall section below when uninstall is complete.

If Libronix DLS version 2.1c or below is installed (or
you cannot open the program and are not sure of the version):

1. Close
   Libronix DLS.
2. Click
   on Start|Computer (My Computer in XP), then navigate to C:\Program
   Files\Libronix DLS\System.
3. Double-click
   on the file PurgeLDLS.bat (the ".bat" may not show on
   your system).
   • You
     can also find this file online if it is not on your computer: PurgeLDLS.bat 
     (Save it to your desktop and then double-click on it to run.)
   • A
     command window will open to begin the purge process.
4. Follow
   the prompts to uninstall. 
   • If
     you are prompted to restart the computer during this
     process, click No, and allow the purge to complete.
   • If a
     message comes up that says, "This action is only valid for products
     that are currently installed," click OK each time it appears. This
     message occurs because the purge process tries to remove every Libronix
     component, including those that may not have been
     installed yet.
   • When
     the purge process is complete, the command window will close.
5. Navigate
   to C:\Program Files\Libronix DLS. Delete the Common,
   Inbound and System folders (leave Resources in place, as
   it contains your book files).
6. Continue
   on to the Reinstall section below.

Reinstall

Restart your computer, turn off firewall and anti-virus
software, then reinstall the software by inserting the installation disc in the
CD/DVD-ROM Drive. If your installation disc does not include the latest version
of the software, or you do not have a disc with you, you can
download and install the latest version of Libronix from our website: here. Follow
steps 1 and 2 on that page.

Once these steps have completed, open Libronix, go to Tools
> Account Management and go through the steps that show up on the screen.
When that is complete, you should be able to use Libronix with no problem.

If you have any other questions, just reply to this post.

Thank you,