unable to contact logos.com on sign-in. Proxy settings not erasing

OK. this is driving me crazy. I used my laptop at a local seminary that required proxy settings to get online. I get home and now every time I sign on, the screen shows the proxy settings I used to get on line even though I don't need them any longer. So when I try to sign on, I get an error saying "unable to contact logos.com". I "delete" them on the screen and get the error message... and the settings show up in the sign up screen again after the error message. No longer have settings used in browsers.

How do I fix this? I need to be able to sync this computer to share desktops and sermon notes with my office computer. HELP!

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Comments

TCBlack

Martin,

Take a look here, Cannot connect to Logos servers .

Martin Burch

https://community.logos.com/discussion/comment/224184#Comment_224184

Thanks for the link. I have tried all this. Still not logging on. I do the trick of holding down CTRL key while clicking logos icon. Get sign on screen. It always shows proxy settings in box even though I have unclicked them in network settings. I manually delete the settings in logos dialogue, but still cannot sign on.

TCBlack

https://community.logos.com/discussion/comment/224192#Comment_224192

Oh, well I missed that the first time through. Two suggestions:

1. have you restarted your computer? Yeah it's dumb but I've seen it fix some really oddball stuff.

2. Please enable Logging (http://wiki.logos.com/Diagnostic_Logging) and upload your logs (http://wiki.logos.com/Uploading_Logs) so we can take a look.

Thanks.

Martin Burch

https://community.logos.com/discussion/comment/224196#Comment_224196

Restart: Yes.

Here is a copy of the Log

//
// EnableLogging.js
//
// Copyright 2009 Logos Bible Software
//

var objShell = WScript.CreateObject("WScript.Shell");

// set main Logging key
objShell.RegWrite("HKCU\\Software\\Logos4\\Logging\\Enabled", 1, "REG_DWORD");

WScript.Echo("Logos 4 logging has been enabled.");

// SIG // Begin signature block
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// SIG // DTEyMDYxNDIzNTk1OVowXDELMAkGA1UEBhMCVVMxFzAV
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// SIG // End signature block

Martin Burch

https://community.logos.com/discussion/comment/224200#Comment_224200

installing latest Beta release 4.2a RC1 and right now I am at least signed on and talking to Logos servers again. Updates and sync appear to be working.

TCBlack

https://community.logos.com/discussion/comment/224200#Comment_224200

Here is a copy of the Log

Actually that is a copy of the script that turns on Logging permanently.

Once Logging is turned on (Hmm I remember now that it is on every time you start Logos with the CTRL key) the logs will be in my documents/Logos Log Files/ and will be named Logos4.Log

TCBlack

https://community.logos.com/discussion/comment/224201#Comment_224201

installing latest Beta release 4.2a RC1 and right now I am at least signed on and talking to Logos servers again. Updates and sync appear to be working.

Ah, well let's see if the next restart of the program clears it up.

Martin Burch

https://community.logos.com/discussion/comment/224203#Comment_224203

Install of latest beta fixed issue. thx!

TCBlack

https://community.logos.com/discussion/comment/224210#Comment_224210

Install of latest beta fixed issue. thx!

[y]