Latest Update Not Completing
The latest update is not completing. I'm receiving this message "an error occurred while extracting the archive" then the program closes. When I re-open I can use for a minute or two before I get the spinning pinwheel and eventually have to force quit.
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It sounds like the download has got corrupted. Could you download and install manually from www.logos.com/logos4mac ?
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
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Mark, I just tried this and now I'm having a different issue. Now Logos will open to the "signing in" graphic and then, within seconds, shut down altogether. Any ideas?
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Cole Brown said:
Mark, I just tried this and now I'm having a different issue. Now Logos will open to the "signing in" graphic and then, within seconds, shut down altogether. Any ideas?
Mac Troubleshooting page has How to Report Bugs in Logos 4 Mac - please post compressed file of logs (have an idea - need log files to see if idea applies).
Other option is contacting Logos => http://www.logos.com/about/contact
Keep Smiling [:)]
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I just went ahead and reinstalled logos 4 a second time and now it's working. Thanks all.
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