Unable to Download Error
Received numerous resource updates on my iPad this week. Having issues with five or six of the 30+ updates: Great Doctrines of the Bible by Lloyd-Jones (all three volumes), Why I Am a Christian (Geisler) and When Critics Ask (Geisler). There was one more title, but I can't remember what it was. A little box pops up titled "Resource Download" and it says "Unable to download"...
I went into each of these resources and turned the Available Offline option to OFF. Then I rebooted the iPad and turned the Available Offline option to ON. Still received the download error.
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Same problem here - 7 books not updating. Have done as you ... no change ... maybe tomorrow?
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I got 12 updates OK but 3 SBL resources are doing the same thing as the rest of you. I have not previously downloaded Lloyd-Jones to the phone so I tried and get the same error. As far as I know if they cannot let us download them any longer they would turn off the option to try so I suspect they will work soon.
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I had 7 resources stuck in update mode. I tried killing the process and restarting it and also rebooting none solved the issue.
I then removed logos from my device and re-installed it from iTunes. I then attempted to set to offline reading the resources I had offline before. I was able to get all of them to download except for the ESV bible. It says that I don't own that resource in my library (even though I do and had it offline before) and can't make it available for offline reading.
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Any update?
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Wonder about downloading Logos resources with iPad connected to AC power and auto lock set to never.
Without AC connection, noticed iPad tendency for WiFi to disconnect after 30 minutes (increasing screen brightness may help WiFi connectivity).
Forum http://community.logos.com/forums/t/28865.aspx has iPad crash report steps - with iPad connected to iTunes, can check for crash report(s). When looking for crash reports, found low memory logs that coincided with Logos disappearing while trying to offline a resource => http://community.logos.com/forums/t/29153.aspx
Keep Smiling [:)]
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I have had this problem for several days with 8 resources. I also tried turning off the Available Offline option - it deleted the resource and now says I only have seven available. I started another thread on this same topic, but hadn't heard that anyone else was experiencing it.
"It seems our problems solve themselves when we look beyond us to those truly in hell." - Beyond Our Suffering - AILD
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I had a similar issue with some resources saying there was an update.
Now nearly everything I try to download for offline use I get a "unable to download" error. I've deleted the app from the iPod and reinstalled it from iTunes on the laptop. I deleted it from iTunes and download it again and installed that. I bypassed itunes on the laptop and installed it from the app store on the iPod. Nothing has corrected the problem. I don't have a problem with any other app downloading.[:(]
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There was a problem on the servers that was preventing some updated books from being downloaded. The problem was corrected on Saturday. What books are you now unable to download?
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The main ones were.
NKJV
NRSV
GNT SBL
NLT
EDNTI've deleted the app again and reinstalled it and it's working now but it seems to stop using wifi intermittently. I tested other apps and there arn't have the issue with wifi nor is my laptop at least not that I can tell. It seems like its only while using Logos.
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I am unable to download ESV. It won't let me set the available offline to ON. It says I don't have the book as part of my Logos library even though I do have it and I have it offline on my iPad.
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Mark, please make sure you're signed in with the right account.
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Anthony, I've verified that all those resources are downloadable. If you're unable to download them it is probably a connection issue.
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Hi Dave,
I'm also having difficulty with SBL GNT and 3 Vols. "Great Doctrines of the Bible" by MLJ.
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Anthony, I've verified that all those resources are downloadable. If you're unable to download them it is probably a connection issue.
Thanks for checking. I understand the potential connection issue at my end but it doesn't seem to be affecting any other device on the WiFi and only Logos on the iPod other apps are connecting without issue.
EDIT: Those resources are working but now NIGTC Galatians or Revelations wont DL.
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Dave,
Yes I'm signed in with my account. I have access to all the other resources in my library including recent purchases. This is happening on my iPhone. On my iPad I downloaded ESV a while ago fine.
I had reinstalled the app on my phone to try and fix the download problem that was happening on saturday and then was unable to download ESV back on the device. All of the other resources that I had offline I was able to successfully put back on.
Thanks for the help,
Mark
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I currently cannot download:
The Resurrection of the Son of God - N.T. Wright
The Vitality of Worship - Robert Davidson
Great Doctrines of the Bible, Volumes 2 and 3 - Martyn Lloyd-Jones
Roman Catholics and Evangelicals - Geisler
When Critics Ask - Geisler
When Cultists Ask - Geisler
Why I Am a Christian - Geisler
"It seems our problems solve themselves when we look beyond us to those truly in hell." - Beyond Our Suffering - AILD
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I have the same problem trying to make The Resurrection of the Son of God - N.T. Wright available offline, but it would say unable to download. I tried Francis Schaeffer and also Bloesch on God, most puzzling is the ESV which is actually the youtube demo on how to use available offline, yet it won't allow me to download it. I am using an iPhone 3G.
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The download for the Geisler books finally worked for me today (did not work as of yesterday).
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STILL unable to download SBL GNT and Great Doctrines of the Bible by MLJ.
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Yesterday the ESV Bible finally showed up to be able to download for me and I was able to successfully download back on my iPhone.
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Still can't download the updates - Geisler, etc. It's puzzling why some can but others can't...
"It seems our problems solve themselves when we look beyond us to those truly in hell." - Beyond Our Suffering - AILD
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A ton of my books are having problems downloading as well...
For book reviews and more visit sojotheo.com
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Are there any updates on when this problem will be fixed? Im still unable to download a vast majority of my library for offline use[:(]
For book reviews and more visit sojotheo.com
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still not working at all... esv and all my purchases on my iPhone 3G
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everything works now! thanks Logos team!
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For book reviews and more visit sojotheo.com
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Is this a server problem? App problem? Am I the only one?? HELP! haha
For book reviews and more visit sojotheo.com
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I have been having the same issue for 3 days. It now seems that I can download some books, but none of the books I had already tried to download for the past 3 days. Is there some sort of cache that won't let me download things because it still thinks there is an error?
Windows 7, Nexus 7
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Update: now, some of the resources I tried to download are showing up in my library (June Hunt's Biblical Counseling resources)
Windows 7, Nexus 7
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I have the same problem with some resources.
BTW, I also cannot read the "Free Preview". Can any of you?
Armin
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