BUG: Completely unexpected behaviour

fgh
fgh Member Posts: 8,948 ✭✭✭
edited November 2024 in English Forum

This has happened to me a great number of times, but seemingly totally randomly.

1) I click the x to close a tab, or I forget to drag-and-drop a new search tab and just click the search icon instead.

2) Instead of the expected result, I find myself staring at an, often great, number of unwanted search tabs opening all over the screen, usually in new panels. Like this, for example:

Or like this:

Except this last one shows the only time when it didn't happen after one of the actions in 1), but instead -- if I remember correctly -- after clicking either Basic or Bible in the one search tab I already had opened.

I think this should be the log from that occasion: 7115.Logos4.log110426.zip (The screen shot was taken at 01.40.59)

Mac Pro (late 2013) OS 12.6.2

Comments

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Just encountered another version of this. Two panels. Clicked the x to close the NAB, but instead it moved to create a new, third, panel in the middle:

    image

    Log: 4338.Logos4.log110510,13.31.zip

    Mac Pro (late 2013) OS 12.6.2

  • Jack Caviness
    Jack Caviness MVP Posts: 13,617

    fgh said:

    ust encountered another version of this.

    Hate to respond just to say, I don't have this problem, but I wanted to let you know that someone had taken notice of your problem.

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,165


    fgh said:

    ust encountered another version of this.

    Hate to respond just to say, I don't have this problem, but I wanted to let you know that someone had taken notice of your problem.

    Apologies, likewise unable to replicate closure craziness (thus far).  When dragging and clicking shortcuts, have opened many panels when one was desired (bit of a lag between keyboard/mouse movement and Logos 4 Mac response on 2007 iMac); personally dreaming about 27" Quad Core i7 iMac replacement (missed purchasing good refurbished deal by minutes).

    Keep Smiling [:)]


  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    Is it possible that you had the same layout open on two computers at the same time?

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    fgh said:

    ust encountered another version of this.

    Hate to respond just to say, I don't have this problem, but I wanted to let you know that someone had taken notice of your problem.

    Apologies, likewise unable to replicate closure craziness (thus far).

    I can't "replicate" it either -- it just randomly happens -- so I never expected anyone else to be able to. [:)] I just hoped someone might gain something from the logs.

    Btw, it seems I forgot to say in the OP that, as far as I can remember, this never happened the first few months I used Logos (last year or so), but seems to have become increasingly common the last month or, more likely, two.

    Mac Pro (late 2013) OS 12.6.2

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Is it possible that you had the same layout open on two computers at the same time?

    No. I only use one.

    Mac Pro (late 2013) OS 12.6.2

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Yet another version: I clicked the little arrow to expand the uppermost commentary collection in a PG, and instead of opening it moved to the bottom of the guide! Like this:

    image

    This is what should have happened:

    image

    It's beginning to look like Logos doesn't register the end of the click fast enough, but treats it like a drag instead. I've never had that problem in any other program, so I doubt it's me or my mouse.

    Log: 3324.Logos4.log.zip

    Mac Pro (late 2013) OS 12.6.2

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    fgh said:


    It's beginning to look like Logos doesn't register the end of the click fast enough, but treats it like a drag instead. I've never had that problem in any other program, so I doubt it's me or my mouse.

    The only problem is that we haven't seen that behavior before and can't reproduce it. Are you using a trackpad or a mouse. What are the Preferences, so I can try to reproduce? 

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Are you using a trackpad or a mouse.

    I'm using a Logitech mouse, MX 600.

    What are the Preferences, so I can try to reproduce? 

    Which exact preferences do you want?

    I just played around a bit. Now that I've figured out what the problem is, I'm beginning to learn how to cause it deliberately. If I keep the left panel empty, click the search icon, and quickly move the mouse a bit downwards before the click is finished, I pretty often end up with either two panels, one above the other, with one search tab in each; or with two panels with two search tabs in the upper and one in the lower; or with one panel with three search tabs.

    Mac Pro (late 2013) OS 12.6.2

  • Melissa Snyder
    Melissa Snyder Member Posts: 4,702 ✭✭✭

    fgh said:


    Which exact preferences do you want?

    The mouse preferences.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    The mouse preferences.

    Yeah, but since I have a Logitech mouse, I have two sets of mouse preferences, one in the OS and one for Logitech. And the latter has a couple of different "views" to choose between. Here's the OS one:

    image

    New development: late last night I managed to locate a Logitech update (surprisingly hard to find!), which I installed. I haven't had any time yet to experiment and see if this made any difference (I have too many other programs running to even open Logos right now). I'll get back to you when I know.

    This also means that the Logitech preference panel no longer looks the same way it did before.

    Mac Pro (late 2013) OS 12.6.2