Mystery New Resources

Pam Larson
Pam Larson Member Posts: 683 ✭✭
edited November 2024 in English Forum

Two new resources showed up today:

Ancient Aramaic and Hebrew Letters (Texts) and

Prophets and Prophecy in the Ancient Near East (Texts)

I didn't order them as far as I know, and didn't get an e-mail about them. Explanation?

 

 

Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    I didn't order them as far as I know, and didn't get an e-mail about them.

    Somebody paid for them. Have you checked your Order history?

    Dave
    ===

    Windows 11 & Android 13

  • Pam Larson
    Pam Larson Member Posts: 683 ✭✭

    Nope, they're not in my order history. I wonder if they're freebies that came with today's upgrade?

  • Lynden O. Williams
    Lynden O. Williams MVP Posts: 9,020

    Nice collection Pam, just the sort of thing that I am interested in. Tell you what! Why don't you transfer them to my account, and then you will not have to figure out what to do with them. [:D]

    Mission: To serve God as He desires.

  • Mark Smith
    Mark Smith MVP Posts: 11,845

    I wonder if they're freebies that came with today's upgrade?

    Not for me, they didn't.

    Can't help but wonder if someone is wondering where their copies went. [;)]

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Todd Phillips
    Todd Phillips Member Posts: 6,736 ✭✭✭

    I wonder if they're freebies that came with today's upgrade?

    Not for me, they didn't.

    Can't help but wonder if someone is wondering where their copies went. Wink

    Yep. Perhaps a sales person added the licenses to the wrong account.

    MacBook Pro (2019), ThinkPad E540

  • Dave Hooton
    Dave Hooton MVP Posts: 36,339

    Nope, they're not in my order history. I wonder if they're freebies that came with today's upgrade?

    I haven't received them and they aren't free! You'll have to check with Customer Services.

    Dave
    ===

    Windows 11 & Android 13

  • Praiser
    Praiser Member Posts: 962 ✭✭

    Pam, if you purchased the 2010 Christmas Master Collection, they were both a part of it (that is how I got mine). It could be that they didn't download previously?

  • Pam Larson
    Pam Larson Member Posts: 683 ✭✭

    Possible solution to the mystery.  I also have these 2 resources, acquired December 25 as part of the Master Collection 2010:

    Ancient Aramaic and Hebrew Letters (Translations) and

    Prophets and Prophecy in the Ancient Near East (Translations)

    Logos must have decided to add the original texts as separate resources.

  • Pam Larson
    Pam Larson Member Posts: 683 ✭✭
  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    Two new resources showed up today:

    Ancient Aramaic and Hebrew Letters (Texts) and

    Prophets and Prophecy in the Ancient Near East (Texts)

    I didn't order them as far as I know, and didn't get an e-mail about them. Explanation?

    I suspect I can throw some light on that.

    Did you by any chance buy the Christmas Master Collection? Or one of the other Christmas collections? I've been complaining about two files that were never unlocked although they should have been, and the Aramaic and Hebrew part of the Ancient Aramaic and Hebrew Letters were one of those files (we only got half the book, the English part). The other one was Mekhilta de-Rabbi Shimon Bar Yohai, where we instead got the Hebrew, but not the English, file. 

    It took me an awful lot of trouble and mails, and I ended up having to contact Dan directly, but that seems to have done the trick. I could now download both of those missing files, plus your third one. Obviously Dan referred the issue to the right person, someone conscientious enough to not only correct the two files I complained about, but also to go through the whole list and find a third bilingual book where only one half had formerly been unlocked, and which I hadn't [yet] discovered. And to unlock them for more people than me.

    All of you who bought something at Christmas that included [half of] one or more of these three books should check that you are now getting the other halves. You have payed to get the whole books.

    I must e-mail Dan and thank him tomorrow.

    EDIT: I see that you figured most of it out while I wrote. I was downloading and indexing at the same time so my computer wasn't exactly responsive.

    Mac Pro (late 2013) OS 12.6.2

  • Pam Larson
    Pam Larson Member Posts: 683 ✭✭

    fgh said:

    I've been complaining about two files that were never unlocked although they should have been, and the Aramaic and Hebrew part of the Ancient Aramaic and Hebrew Letters were one of those files (we only got half the book, the English part). The other one was Mekhilta de-Rabbi Shimon Bar Yohai, where we instead got the Hebrew, but not the English, file. 

    Thanks for your persistence!

     

  • NetworkGeek
    NetworkGeek Member Posts: 3,813 ✭✭✭

    fgh said:

    All of you who bought something at Christmas that included [half of] one or more of these three books should check that you are now getting the other halves. You have payed to get the whole books.

     

    That's weird, I have these three resources that you mention are just now available, and all three show a date of "Last Updated" as October 22, 2010.  Were they available to some people but not everyone? I can post an image if you need it...

  • Praiser
    Praiser Member Posts: 962 ✭✭

    I have these three resources that you mention are just now available, and all three show a date of "Last Updated" as October 22, 2010. 

     

    Did you purchase them in the Writings From the Ancient World (16 vols.) bundle before the 2010 Christmas collection? With an update on your system of Oct 22 it would appear you purchased them before the Christmas Collection was even offered..

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    That's weird, I have these three resources that you mention are just now available, and all three show a date of "Last Updated" as October 22, 2010.

    It's three books, but you're supposed to have six resources (3 original languages, 3 English translations). Do you?

    And, like Praiser says, it sounds as if you bought them before Christmas.

    Mac Pro (late 2013) OS 12.6.2

  • NetworkGeek
    NetworkGeek Member Posts: 3,813 ✭✭✭

    fgh said:


    It's three books, but you're supposed to have six resources (3 original languages, 3 English translations). Do you?

    And, like Praiser says, it sounds as if you bought them before Christmas.

     

    Yes I have six resources, and yes I bought the older collection. I see what you are saying now, that the resources weren't unlocked as part of the Christmas bundle, not that the resources weren't available at all.  Thanks.

  • fgh
    fgh Member Posts: 8,948 ✭✭✭

    I see what you are saying now

    Good. [:)]

    Someone who prepared the list of files to unlock made a simple mistake, missing that these books consist of 2 files each. That's quite understandable; it was a very long list and no one can be intimately acquainted with every single book Logos sells, especially as some of these hadn't been sold individually prior to Christmas. What's less understandable is the huge amount of effort I had to put in before someone finally admitted I was right. But hopefully everyone who should have the files now have them. 

    Mac Pro (late 2013) OS 12.6.2