This Beta is causing problems for me

The latest Beta is causing crashes / my programfreezes up and Logos begins to spin out of control causing the CPU meter to jump over 50 or 65 % - this keepsgoing on even after forcing L4 to close by means of the ctrl-Alt-del function.

both my Logos computers (PC's) are affected. I can't get any work done.

I'll try to upload a log file . Any ideas? [It's too late at night to go out and buy a Mac ]

3125.Logos4.log

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Ron Corbett

I just tried logging in again and now everything froze before I could do anything.34604.Logos4.log

Dave Hooton

https://community.logos.com/discussion/comment/250648#Comment_250648

It is having problems opening a collection called 'Bibles (English)'. If you can, delete and recreate it.

Is the other PC also Vista and running the Beta?

EDIT: Hold CTRL key as you click the L4 icon and use a blank layout. Select Tools | Collections but do not open the collection; just right click and Delete. The basic query would be type:bible lang:English

SteveF

The latest Beta is causing crashes

I don't know if it is the beta or not in my case, but mine too is "frozen."

7245.Logos4.zip

1376.Logos4Crash.zip

I was

'bible" searching (only other resource open was ESV) It probably was a mistake to have left it on "search while typing." I was going to type "love OR joy" but only got as far as "love O" but without the quotes when It froze. I rebooted and the frozen version returned. Am I going to have to un-install? or is there a less "scorched earth" solution.

AND if you get into a "frozen" state are you permanently doomed?

Dave Hooton

https://community.logos.com/discussion/comment/250665#Comment_250665

I don't know if it is the beta or not in my case, but mine too is "frozen."

The crash log is old (Beta 3) and the other log shows a lot of sync uploads.

Start with a blank layout (hold CTRL key) and try an older layout/snapshot without that search.

SteveF

https://community.logos.com/discussion/comment/250667#Comment_250667

Start with a blank layout (hold CTRL key)

Thanks so much Dave.

I had forgotten that old trick.

I am now up and running again.

Regards

Ron Corbett

https://community.logos.com/discussion/comment/250660#Comment_250660

Thanks Dave,

I deleted any suspicious Collections that resembled what you mentioned. That seems to have done it.

I am hoping this is the only issue. I greatly appreciate you help.

[One machine is Vista and the other Win 7]

Ron Corbett

https://community.logos.com/discussion/comment/250704#Comment_250704

Problem lingering ... I just had another crash when running the Search with Analysis selected. I had to CTRL-ALT-DEL my way out. Even then - after closing L4, under processes I have Logos 4.exe * 32 still running and til I close that I can't reopen Logos. When this happens, my whole system becomes unstable and freezes up. [I may have too much on my C: drive - I will check this later; when I get time tonight]

I will close it and post a log file.

2727.Logos4.log

PS - C: drive has 27.9GB free/116 GB and D:drive 154GB free/329 GB

Lynden O. Williams

https://community.logos.com/discussion/comment/250907#Comment_250907

Ron, have you tried rebooting? You may need to run diagnostic software to help clean up windows.

Dave Hooton

https://community.logos.com/discussion/comment/250907#Comment_250907

Problem lingering ... I just had another crash when running the Search with Analysis selected

Confirmed. I got a freeze with Analysis search and my log resembles yours in continually uploading Preferences even after I killed the application in Task Mgr (also had to kill the process).

8446.Logos4AnalysisFreeze.zip

Had to recover by restarting with a blank layout!

Dave Hooton

https://community.logos.com/discussion/comment/250665#Comment_250665

bible" searching (only other resource open was ESV) It probably was a mistake to have left it on "search while typing." I was going to type "love OR joy" but only got as far as "love O" but without the quotes when It froze.

Probably also with Analysis view. Best to avoid this.

Dave Hooton

https://community.logos.com/discussion/comment/250907#Comment_250907

I will close it and post a log file.

Log still shows the error with that Bibles (English) collection! If you delete it make sure the other installation is not running. Let it sync then close L4, start the other with a blank layout and allow it to sync. Check if the collection still exists.

SteveF

https://community.logos.com/discussion/comment/250934#Comment_250934

Probably also with Analysis view. Best to avoid this.

Yes you are probably right.

I'd forgot to mention that part but once into the program I set up the Bible search without the "typing" version and with the alligned rather than the analusis.

Thanks, Dave

Regards

Ron Corbett

https://community.logos.com/discussion/comment/250935#Comment_250935

Log still shows the error with that Bibles (English) collection!

That's strange. I did delete it. It doesn't show up in my Collections list.

I have re-booted, I closed Analysis View for now - though I love that feature and use it often. I will just have to wait for the next Beta and hope that fixes things.

Melissa Snyder

https://community.logos.com/discussion/comment/251007#Comment_251007

There is a current case to resolve the problems with program freezing with Analysis view during some searches. I don't know at this time whether or not they will be resolved in the next beta.

Graham Criddle

https://community.logos.com/discussion/comment/251085#Comment_251085

Hi Melissa

There is a current case to resolve the problems with program freezing with Analysis view during some searches.

So this thread is probably related - http://community.logos.com/forums/t/33554.aspx

Graham

Melissa Snyder

https://community.logos.com/discussion/comment/251089#Comment_251089

So this thread is probably related - http://community.logos.com/forums/t/33554.aspx

Yes, most likely. I've put links to these threads in the case.

Dave Hooton

https://community.logos.com/discussion/comment/251085#Comment_251085

There is a current case to resolve the problems with program freezing with Analysis view during some searches.

A case specific to the beta or L4 in general, because my r?se search only causes a problem with the beta.

Dave Hooton

https://community.logos.com/discussion/comment/250935#Comment_250935

Log still shows the error with that Bibles (English) collection!

It would be useful to know why this error occurs.

Also (from my log), when opening NIV why does this error occur

Error DocumentPositionFilter Expected milestone index for 'bible' but found 'bible+niv' instead.

This also happens in v4.2b.

Dave Hooton

https://community.logos.com/discussion/comment/251095#Comment_251095

So this thread is probably related - http://community.logos.com/forums/t/33554.aspx

Yes, most likely. I've put links to these threads in the case.

I'd like to stress that I have the same problem with Analysis Morph searches in the beta but NOT in v4.2b.

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/251607#Comment_251607

This should be fixed in the next beta.

A workaround for the current beta may be to close the Search Analysis panel after each use, instead of reusing existing panels for new searches.

Ron Corbett

https://community.logos.com/discussion/comment/251700#Comment_251700

Here is my latest log file. It came from trying to run a search - Analysis Window. I think I deleted the earlier offending Collection. Don't know what is causing this now.

1460.Logos4.log

Graham Criddle

https://community.logos.com/discussion/comment/252452#Comment_252452

Hi Ron

These is a problem in running Search in Analysis view which is hopefully fixed in the next beta

Graham