New Install on Laptop

Ian McAsey
Ian McAsey Member Posts: 171 ✭✭
edited November 20 in English Forum

Having upgrading from a beta tester to the lew Scholars Gold (LE) I thought that I would try to install L4 onto my laptop.

I downloaded the filr from my purchace history page and installed from there.

I am finding that I get a MS Windows report saying "Logos Bible Software 4 Indexer has stopped woerking." and I hit "close the program." which I asume closes the indexer. I also find that the program continues to open but without resources.

I have tried scan c:/ {path to LDS Resources} to avoid having to download all the resources but it does not appear to do any thing. I have enabled logs to monitor the process.

Update Now has updated the program to SR-3

Update Resources does not appear to work either.

Having left it for some time and followed the logs it appears that nothing is happening - at least that I want to happen.

Could you please have a look at my logs an see if that can identify my problem.

Oh ... sync now doesn't work either.

logs attached

 

 

 

My Laptop is a HP G7000 machine Running Vista Home Premium, Pentium Dual Core T2390 @ 1.86GHz, 2GB Ram with 36GB spare on HDD

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  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 11,969

    IanMcAsey said:


    I am finding that I get a MS Windows report saying "Logos Bible Software 4 Indexer has stopped woerking." and I hit "close the program." which I asume closes the indexer. I also find that the program continues to open but without resources.

    Hi Ian,

    Looks like you're runnnig in to an issue that we've seen on a couple of machines now, and are still investigating. To work around it for now,  you can delete the file:

    C:\Users\Ian HP\AppData\Local\Logos4\Data\3zvfvedw.zci\DownloadManager\DownloadManager.db

    This should allow the Indexer to get up and running.

  • SteveF
    SteveF Member Posts: 1,866 ✭✭✭
    https://community.logos.com/discussion/comment/27896#Comment_27896

    I had that same problem, Bradley.

    Deleting the "Download"  file solved it.

    Steve

    Regards, SteveF

  • SteveF
    SteveF Member Posts: 1,866 ✭✭✭
    https://community.logos.com/discussion/comment/28086#Comment_28086

    Well, didn't actually solve it right away...

    Then had downloads of: 61.1; 60.7; 2.4; 59.9; 1.8; 26.6; and another 61.1MB

    all these on a laptop that said it had SR-3!

    I did take out the downloder file a couple of times.

    It has finally "calmed" down and seems happy again, ie. no more constant downloads for last few moments.  Earlier this morning they were constant.

    Steve

     

    Regards, SteveF

  • Ian McAsey
    Ian McAsey Member Posts: 171 ✭✭
    https://community.logos.com/discussion/comment/28207#Comment_28207

    All is working well now ... down to the last 14 minutes of indexing!!

    Thanks Bradley

    Thank Stephen for the encouragement ... it wasn't just me!

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