Book not downloading

The Philocalia of Origen is simply refusing to download. I have never had this problem before. Via Customer Support tried deleting ResourceManager db file which was no use. Understandably he then pointed out I was on beta so tough!

Any ideas?

Many Thanks

John

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Todd Phillips

The Philocalia of Origen is simply refusing to download. I have never had this problem before. Via Customer Support tried deleting ResourceManager db file which was no use. Understandably he then pointed out I was on beta so tough!

Any ideas?

Many Thanks

John

There's no reason to stay on the beta channel since there is no beta right now.

You can enter set update channel to default to get the latest production service release and see if it fixes things. If not, at least support will help you. Then you can go back to the beta channel when it's fixed.

john joyce

https://community.logos.com/discussion/comment/286105#Comment_286105

was advised not easy to revert and would have to wait until 4.x released but not ?

Todd Phillips

https://community.logos.com/discussion/comment/286115#Comment_286115

was advised not easy to revert and would have to wait until 4.x released but not ?

4.3 has been released for a while now. Switching to the stable channel will actually update you (not revert you), since there have been 3 service releases on the stable channel since 4.3 went live. Service releases don't go to the beta channel for some reason.

4.5 is the next beta, but it hasn't been released yet. (They are skipping 4.4)

john joyce

https://community.logos.com/discussion/comment/286119#Comment_286119

Thanks Todd, that's done the trick