BUG: Opening "Handbook of Contemporary Preaching" crashes.

I upgraded to the JG Platinum base package tonight. During the download, there was considerable bugginess (including having two indexing/downloading icons & multiple crash / restarts). When I tried to open the resource "Handbook of Contemporary Preaching," Logos quit unexpectedly. This was repeatable several times.

Also, Logos gets to about 27% indexing and stops (blue icon disappears).

1172.Logos4.log

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Keep Smiling 4 Jesus :)

Noticed Logos 4 Indexing logging not enabled (Logos4.log file has several sync errors, but does not have indexer crash).

5504.Logos4MacLogging.app.zip is an AppleScript application that can show plus optionally change diagnostic logging.

Wonder about enabling logging, restart Mac, launch Logos 4 Mac. If crash repeats (indexer disappear after 27 %), please compress then upload diagnostic log files: Logging folder should have Logos4.log and Indexer.log files, may have crash file(s)

Keep Smiling [:)]

Keep Smiling 4 Jesus :)

When I tried to open the resource "Handbook of Contemporary Preaching," Logos quit unexpectedly.

While downloading JG package upgrade, tried opening "Handbook of Contemporary Preaching", which crashed Logos 4 Windows.

Please edit post title => BUG: Opening "Handbook of Contemporary Preaching" crashes.

1512.43sr5-05Upgrade-Crash.zip

After JG package resources are downloaded, installed and indexed, plan to try opening HBKCONTPRCH to a specific page. Edit: tried opening to page 11, crashed.

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Keep Smiling 4 Jesus :)

When I tried to open the resource "Handbook of Contemporary Preaching," Logos quit unexpectedly.

Logos 4.3 SR-5 indexer does crash when trying to index "Handbook of Contemporary Preaching":

10/06/2011 01:43:48 | INFO | 7 | LibraryIndex | (Timed) Indexing LLS:HBKCONTPRCH

Throwing exception in Seek at CFile.cpp:198

terminate called after throwing an instance of 'std::exception'

what(): std::exception

Stacktrace:

Attached file has diagnostic logs plus Apple Crash Report for Indexer:

7725.03-Crash03.zip

Workaround: moved HBKCONTPRCH.logos4 file (inside Logos 4 Resources folder) to trash, then able to index other items (with WARN message about unable to find ID LLS:HBKCONTPRCH and version 2011-08-30T15:02:46Z so discovery requested).

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Melissa Snyder

https://community.logos.com/discussion/comment/292500#Comment_292500

I'm not able to reproduce the crash in a post 4.3 build, either indexing or opening that resource, but I will report the problem to development with your logs.

Graham Criddle

https://community.logos.com/discussion/comment/292578#Comment_292578

Please note there is a similar discussion in http://community.logos.com/forums/t/39156.aspx

Graham

Melissa Snyder

https://community.logos.com/discussion/comment/292580#Comment_292580

I just tested this in 4.3 SR-5 and reproduced the crash opening the resource. It indexed without problem, though. The problem has been reported to development.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/292500#Comment_292500

Workaround: moved HBKCONTPRCH.logos4 file (inside Logos 4 Resources folder) to trash, then able to index other items (with WARN message about unable to find ID LLS:HBKCONTPRCH and version 2011-08-30T15:02:46Z so discovery requested).

Indexing failure in a different Logos4 installation needed workaround (moved "Handbook of Contemporary Preaching" to trash) to complete indexing.

One more set of logs (from 27" iMac with 2.93 GHz i7 running Snow Leopard 10.6.8)

3730.07-Index-Crash.zip

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Todd Phillips

https://community.logos.com/discussion/comment/292613#Comment_292613

I just tested this in 4.3 SR-5 and reproduced the crash opening the resource. It indexed without problem, though. The problem has been reported to development.

My indexing completed without crashing, but I have an error recorded in my indexer log for that resource:

2011-10-05 23:02:01.2307    10    Info    LibraryIndex    (Timed) Indexing LLS:HBKCONTPRCH
2011-10-05 23:02:03.1526    10    Error    IndexArticle    Exception in : Structured Exception [NativeLogosResourceIndexer.cpp(313)]
2011-10-05 23:02:03.9651    10    Error    LogosResourceIndexer    SEHException indexing 'C:\Documents and Settings\Administrator\Local Settings\Application Data\Logos4\Data\4asxrlsf.kyr\ResourceManager\Resources\HBKCONTPRCH.logos4': External component has thrown an exception.

0066.Logos4Indexer.log

Mike S.

https://community.logos.com/discussion/comment/292638#Comment_292638

Also running into this issue

(files uploaded in this thread)

Jeremy Writebol

https://community.logos.com/discussion/comment/292647#Comment_292647

I just upgraded to JG and noticed that the Handbook of Contemporary Preaching had been updated "today" - could be the fix?

JT (alabama24)

https://community.logos.com/discussion/comment/292690#Comment_292690

I just upgraded to JG and noticed that the Handbook of Contemporary Preaching had been updated "today" - could be the fix?

Have you tried it yet? Is it working? Also, you said that you "just upgraded" to JG. If you did that today, then you WILL see the Handbook of Contemporary Preaching as being updated today!

Jeremy Writebol

https://community.logos.com/discussion/comment/292696#Comment_292696

bama - only 7 resources were in the updated today tab of my library... was the Handbook a new resource with JG?

JT (alabama24)

https://community.logos.com/discussion/comment/292706#Comment_292706

Jeremy -

I don't know if it was "new" or not, but it was certainly updated at the same time as my JG update.

Melissa Snyder

https://community.logos.com/discussion/comment/292690#Comment_292690

I just upgraded to JG and noticed that the Handbook of Contemporary Preaching had been updated "today" - could be the fix?

The book was rebuilt and republished this morning around 11 am PDT. For those who downloaded the earlier, problem version, just restart Logos 4 to download the latest update.

Jeremy Writebol

https://community.logos.com/discussion/comment/292730#Comment_292730

A book rebuilt and republished by 11am! Will wonders never cease!?! Gutenberg eat your heart out!