4.5 Beta 3 still crashing on simple scrolling of notes

Kurt Trucksess · October 2011

Simply opening and scrolling a note file crashes the program.

Here is my crash log

Keep Smiling 4 Jesus :) · October 2011

Here is my crash log
3426.Logos beta 3 crash log.zip

Noticed a strange error message in Logos4.log file:

2011-10-20 21:35:57.283 Logos Bible Software 4[11099:3203] ERROR - Failed to find [Icons.ResourceViewLocatorRight] in the Light theme

Also noticed process number 11099 so know Mac has not been restarted for some time (since 11,098 processes have started since last restart).

Wonder if restarting Mac has any effect on scrolling a note file ? (aware Logos 4 Mac has some memory leaks that need Mac restart to clear).

Keep Smiling [:)]

Kurt Trucksess · October 2011

https://community.logos.com/discussion/comment/297836#Comment_297836

KS4J... thanks for the reply. I restarted my machine and tried scrolling through notes again. This time about 1/4 the way down the note file the program just froze. I went to the Force Quite screen and Logos was not noted as in the "not responding" state. As far as the screen goes, it stays frozen. I have to force quite the program.

Tried again and had the same result.

Kurt Trucksess · October 2011

https://community.logos.com/discussion/comment/297836#Comment_297836

KS4J... thanks for the reply. I restarted my machine and tried scrolling through notes again. This time about 1/4 the way down the note file the note file just froze. I went to the Force Quite screen and Logos was not noted as in the "not responding" state. The note file stays frozen. To add to the weirdness, I can still minimize and restore logos. I can still switch to other books. I can still move the slider on the note file but the notes themselves do not change. They are frozen.

Melissa Snyder · October 2011

https://community.logos.com/discussion/comment/297938#Comment_297938

Kurt ~ I supplied your new logs to development. Thanks.

Keep Smiling 4 Jesus :) · October 2011

https://community.logos.com/discussion/comment/297938#Comment_297938

KS4J... thanks for the reply. I restarted my machine and tried scrolling through notes again. This time about 1/4 the way down the note file the note file just froze. I went to the Force Quite screen and Logos was not noted as in the "not responding" state. The note file stays frozen. To add to the weirdness, I can still minimize and restore logos. I can still switch to other books. I can still move the slider on the note file but the notes themselves do not change. They are frozen.

Looking at screen shot noticed 2nd line has a reference from Kings and Matthew displayed on same line (a bug or corruption). Wonder if opening Notes file then changing between Full and Compact, followed by scrolling makes a difference ?

Keep Smiling [:)]

Melissa Snyder · October 2011

https://community.logos.com/discussion/comment/297958#Comment_297958

Kurt ~ The developer working on this case has requested a copy of your Notes database. You can email it to Logos4feedback@logos.com. The location of the notes.db file on your Mac is /Users/Kurt/Library/Application Support/Logos4/Documents/b1ndtohr.eu0/Documents/Notes.