Books do not open

ANDRE DE SOUZA LIMA
ANDRE DE SOUZA LIMA Member Posts: 5
edited November 21 in English Forum

I have a WM8650 wiht Android 2.2.

I have installed logos, I can see the library and download books, but when I try to read a book the table close logos.

 

Do you have any ideas how can I solve this?

 

Andre

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 32,482

    Hi Andre - and welcome to the forums

    Some questions:


    • What version of the Logos app are you using?
    • Does this happen with all books or just some? If some, can you give an example?
    • Does this happen with with books you have downloaded and books you are reading online?
    • Do you get any error message when the app closes?
    Graham
  • I do not know the version, I downloaded it by market.

    This happen with all books, downloaded and online

    No message appears, it just come to the library page.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    I do not know the version, I downloaded it by market.

    This happen with all books, downloaded and online

    No message appears, it just come to the library page.

    See this ->  http://community.logos.com/forums/p/37257/279457.aspx#279457

    Try Catlog first to help diagnose the problem.

    Dave
    ===

    Windows 11 & Android 13

  • Hunter Clagett
    Hunter Clagett Member, Logos Employee Posts: 1,819

    I cannot reproduce this issue, but I have forwarded your logs to our developers for review.

     

    Thanks,

    - Hunter Clagett

    Logos 4 Bug Report - Mac | PC

    Proclaim - Mac/PC

  • Mikko Paavola
    Mikko Paavola Member Posts: 241

    Hi!

    I also bought a cheap (99€) Chinese WM8650 Android 2.2 pad with 256MB RAM and I have the same problem. Everything works well in Logos  except the most important part: reading books. When I open a book there's book name shown and busy circle spinning for ever (or then it spins for a short time and the screen goes blank and returns back to the library view). I can see the Bible texts in Passage guide cross references, but when I click the Bible link there's the same problem again. So it's just the reading view that doesn't work. I hope this could be fixed soon.

    The same/similar problem is reorted earlier here:

    http://community.logos.com/forums/p/36235/272606.aspx

    http://community.logos.com/forums/p/35430/266466.aspx

     

    I guess Vyrso uses the same engine so installing it wouldn't give any help.

    Edit: The pad doesn't support Android Market, so I installed Logos using a direct link (if that matters?).

     

    Faithlife Connect + several Base Packages + Luther's Works, etc.
    Lenovo ThinkPad Yoga 260, Win 10 Pro, Intel Core i7-6500U, 16GB RAM, 256GB SSD, Intel HD Graphics 520.
    iPhone 11.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    Edit: The pad doesn't support Android Market, so I installed Logos using a direct link (if that matters?).

    It might, but provide a log file as described by the link in my earlier post mentioning Catlog.

    Dave
    ===

    Windows 11 & Android 13

  • Mikko Paavola
    Mikko Paavola Member Posts: 241

    Hi!

    I finally got Catlog installation file (my pad doesn't support Android Market). Here's my log file.

    8540.2012-01-27-19-13-28.txt

    Edit: I'm using version 0.9.3. May the new beta fix the problem?

     

    Faithlife Connect + several Base Packages + Luther's Works, etc.
    Lenovo ThinkPad Yoga 260, Win 10 Pro, Intel Core i7-6500U, 16GB RAM, 256GB SSD, Intel HD Graphics 520.
    iPhone 11.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    Edit: I'm using version 0.9.3. May the new beta fix the problem?

    Give it a try. But does the problem occur with downloaded resources or only with Wifi/3G?

    Dave
    ===

    Windows 11 & Android 13

  • David Schwegler (Faithlife)
    David Schwegler (Faithlife) Member, Logos Employee Posts: 423

    There are a few low-end devices, such as this one, that are not fully compatible with Logos apps.

    We hope to be able to address that.

  • Mikko Paavola
    Mikko Paavola Member Posts: 241

    Hi!

    The problem still exists in version 0.9.4. What kind of problem it is? Is the 256MB memory too less? I hope that would be fixed soon. I bought my device just for ebook reading (and a bit internet browsing), and Logos doesn't work in it.

    The problem exists with both downloaded and online resources.

     

    Faithlife Connect + several Base Packages + Luther's Works, etc.
    Lenovo ThinkPad Yoga 260, Win 10 Pro, Intel Core i7-6500U, 16GB RAM, 256GB SSD, Intel HD Graphics 520.
    iPhone 11.

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Hi!

    The problem still exists in version 0.9.4. What kind of problem it is? Is the 256MB memory too less? I hope that would be fixed soon. I bought my device just for ebook reading (and a bit internet browsing), and Logos doesn't work in it.

    The problem exists with both downloaded and online resources.

    Hi Mikko,

    As mentioned above there are low-end devices that Logos doesn't work with yet and I expect this is partly because of the speed of the hardware (processing and/or networking speed).  Similarly, Logos running on older iPod and iPhone devices does not have all the functionality that newer devices do because the power of the hardware and newer iOS features (such as multi-threading).  As Dave said, we hope to address this issue some time in the future and I apologize for the inconvenience.

  • Tristan
    Tristan Member Posts: 8

    I have a rooted Nook Color that I had Logos working fine on, but recently it stopped working (even though I have not updated it recently, though I may have had auto-update enabled) and now does not open books - downloaded or on wifi, the symptoms are the same as described above.  After selecting a book to open, regardless of whether it is downloaded, a blank page with a loading circle comes up (as if the book is opening), but after a few seconds it reverts back to the library view.

    I have Vyrso installed, and it DOES work just fine.  Downloads books and opens/reads online books as well just fine.  I have a separate issue with one of the latest versions of Vyrso that adds a margin around the text of resources, but the library has no margin on the edges of the screen.  This is frustrating because it removes real-estate for text, but it's a separate issue than the one mentioned above.

    I just re-flashed my NC firmware and reinstalled the latest version of Logos, and still the same problem exists with opening resources.  Vyrso continues to work fine with the latest version, though with the margin problem still existing.  This is on a fresh install of Android Honeycomb via CyanogenMod 7.  The NC has pretty decent hardware specs, and outperforms even the Motorola Xoom on benchmark tests when running 1.2+GHz.

  • Mikko Paavola
    Mikko Paavola Member Posts: 241

    Hi!

    It would be informative to know the minimum system requirements for Android version (RAM, CPU, etc.), because there's some low end tablets that doesn't run Logos. (It's strange that the passage guide and text comparison works perfectly in my tablet, but the reading view doesn't work at all.) It would be much easier to find a cheap tablet that runs Logos.

    A wiki page would be nice: These models are tested to work with Logos, these models are tested to not to work with Logos.

    Has anyone who has low end Android tablet with WonderMedia WM8650 chip tried to root the device and install the modified Uberoid Adroid version that is optimized for that chip? If not, I'd like to test it before I'll sell my tablet and buy a better one that runs Logos.

     

    Faithlife Connect + several Base Packages + Luther's Works, etc.
    Lenovo ThinkPad Yoga 260, Win 10 Pro, Intel Core i7-6500U, 16GB RAM, 256GB SSD, Intel HD Graphics 520.
    iPhone 11.

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Hi!

    It would be informative to know the minimum system requirements for Android version (RAM, CPU, etc.), because there's some low end tablets that doesn't run Logos. (It's strange that the passage guide and text comparison works perfectly in my tablet, but the reading view doesn't work at all.) It would be much easier to find a cheap tablet that runs Logos.

    A wiki page would be nice: These models are tested to work with Logos, these models are tested to not to work with Logos.

    Has anyone who has low end Android tablet with WonderMedia WM8650 chip tried to root the device and install the modified Uberoid Adroid version that is optimized for that chip? If not, I'd like to test it before I'll sell my tablet and buy a better one that runs Logos.

    Hi Mikko,

    The minimum version of Android that is supported is 2.1 (yet we are aware of existing issues with 2.1 that we intend to fix).  

    As far as low-end tablets are concerned, we hope to support as many devices as we are able but cannot determine at this time which of those devices will be supported or when.  If you wish to productively use Logos sooner rather than later, you might consider taking a look at widely used and well regarded tablets from popular vendors.  The more popular the tablet the more likely software vendors are to support it.  Thanks.!