Crash when trying to 'Dock this tab'

T Gerold Castle

So I downloaded the newest version (updated).

I let it install and index to completion.

When finished, I did the following which creates a repeatable crash.

Open Logos to the Home page
Enter Jer 29.11 into the Home Page search box. Hit enter
Let the resources completely load (all sections are closed)
Command L to open my Library window (allow it to load)
Right click on the library tab and select 'Dock this Tab'
Logos crashes every time.

Here are the logs.

0218.Logging.zip

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Comments

Tom Philpot (Faithlife)

Thanks Tom. I'll file a bug and see if we can recreate it.

Glenn Gervais

Tom -

Can you post an image of your library setup on windows?

I've not been able to reproduce this, but am thinking there might be something in your windows setup/sync data for the library. Do you see a 'rank' column on Windows?

Can you also post an image of the Library on the Mac, before you attempt to dock?

Thanks

T Gerold Castle

https://community.logos.com/discussion/comment/181387#Comment_181387

Here is the screenshot from my Windows machine. I'll post the Mac shot in just a second.

T Gerold Castle

https://community.logos.com/discussion/comment/181412#Comment_181412

Here is the Mac screenshot... Both were taken following the steps above and just before docking. The Windows version docks perfectly, the Mac crashes.

T Gerold Castle

https://community.logos.com/discussion/comment/181387#Comment_181387

Do you see a 'rank' column on Windows?

No, there is no rank column in either Library window.

David Mitchell

https://community.logos.com/discussion/comment/181414#Comment_181414

Does the application crash if you open the Library directly to the main window (type "open library in main window" in the command bar) or if you drag its tab into the main window?

If it does crash when dragging, does it crash when you begin the drag or when you release it?

T Gerold Castle

https://community.logos.com/discussion/comment/181417#Comment_181417

Does the application crash if you open the Library directly to the main window (type "open library in main window" in the command bar) or if you drag its tab into the main window?

If it does crash when dragging, does it crash when you begin the drag or when you release it?

No, it does not crash when using either of these methods.

Glenn Gervais

https://community.logos.com/discussion/comment/181423#Comment_181423

Tom-

I finally was able to reproduce this and ultimately track it down. Problem was that some cocoa code was sending messages to the floating library window after we had deallocated it.

Thanks for your help in tracking this down. The fix will be in the next Beta and subsequent stable release.

Glenn

T Gerold Castle

https://community.logos.com/discussion/comment/182520#Comment_182520

Glenn,

Thank you for your hard work... I'm loving the software (even though I'm running it on a Windows 7 lappy for now)

Fred Balliet

https://community.logos.com/discussion/comment/182520#Comment_182520

Hi Glenn. I wanted to mention that I too crash Logos 4.30.0.1613 any time I try to "dock this panel". The panel can be any resource that I've floated, including the "About Logos Bible Software" panel. Logos disappears completely. There is no remaining process, also. Let me know if you believe this might be a different problem.

Regards,

-- Fred

JT (alabama24)

https://community.logos.com/discussion/comment/307455#Comment_307455

Fred - You will need to post logs for someone to look at. Please see the WIKI HERE.

Fred Balliet

https://community.logos.com/discussion/comment/307476#Comment_307476

I e-mailed them.

JT (alabama24)

https://community.logos.com/discussion/comment/307543#Comment_307543

If you emailed them, then no one in the forum can look at them.