can't download Logos 4

I just purchased base package Scholar's Library with the Expositor's Commentary. As the downloading time was so long (more than 36 hours), and the Mac looks like it has "hung", I thought that there was something wrong with my internet connection, and terminated the download. Now I am unable to restart the downloading process, even when I double click the file Logos4Mac.dmg. Pse advise, thanks.

Yin

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Keep Smiling 4 Jesus :)

Welcome [:D]

The Logos4Mac.dmg has the Logos 4 Mac application. Double clicking dmg opens the disk image; suggest dragging "Logos Bible Software 4" to your Applications folder. Then can close and eject dmg file. Next launch "Logos Bible Software 4" application, which should restart downloading.

Wiki has Getting Started with Logos => Installation + Indexing

While waiting for download and indexing to complete, suggest looking at wiki page => Getting Started with Logos that has many Tips and links.

Keep Smiling [:)]

Raymond Wong

I followed your instructions, but the "signing in" box disappears after a few seconds and there is still no download. Can you help? Thanks.

Keep Smiling 4 Jesus :)

https://community.logos.com/discussion/comment/320318#Comment_320318

When Logos 4 Mac is downloading and indexing, a blue Logos icon appears in the menu bar, Wiki Mac and PC User Interface Differences => Indexer Icon has screen shot. Can hover mouse over blue icon for progress status.

Wiki Getting Started with Logos => Installation + Indexing includes: "Tip: After Logos.com order(s), changing your Logos 4 program setting for Automatically Download Updates to Yes initiates process to download, install, and index new purchase(s)."

Other option is contacting Logos Mac Support => http://www.logos.com/about/contact

Keep Smiling [:)]