Am I the only one seeing an error where the reviews should be on the product pages?
I see no error - but Chrome here
I'm using Firefox. Some pages don't have error, but they don't have reviews either. When the error does show, it doesn't show immediately. Here's a page where I see the error:
http://www.logos.com/product/308/the-new-american-standard-bible-1995-update
I'm wondering if a test setting mistakenly made it into production because internal.social.api.logos.com can't be found in DNS, but social.api.logos.com can.
Or it could just be me having weird DNS issues.
I'm using Firefox. Some pages don't have error, but they don't have reviews either. When the error does show, it doesn't show immediately. Here's a page where I see the error: http://www.logos.com/product/308/the-new-american-standard-bible-1995-update
No error, but no review either:
a page with review is http://www.logos.com/product/5321/commentary-on-the-new-testament-use-of-the-old-testament and works without issue:
Maybe it really is a Firefox issue - I used it for some time and with the exception of the "DownThemAll"-Addon was very unimpressed, especially speedwise it was more like a glimming turtle than a fox on fire, constant updates annoyed me and didn't make it noticeably faster for me.
Todd,
I see the error in Chrome.
Todd, I see the error in Chrome.
can you post a screenshot, so we see what's not working? Maybe Todd is right about the DNS.
EDIT: but then I can got to social.api.logos.com (gives a 403 forbidden page) but internal.social.api.logos.com brings up a DNS-error for me as well. Where do I need this for looking at a review?
I want to thank you for reporting this issue. If I may ask can you let me know the following information when you see the error:
This will help us figure out what is going on and solve the problem
Thanks!
I want to thank you for reporting this issue. If I may ask can you let me know the following information when you see the error: What OS/Browser combination you are using (version helps too) The product you are experiencing the error on This will help us figure out what is going on and solve the problem Thanks!
All is working correctly today. Did it fix itself?
Not exactly. We have a great development staff. Let us know if you have any further issues with reviews.
Not exactly. We have a great development staff.
What I meant was: Was it a network issue that resolved without intervention? (Not meaning to downplay any work that was put in)
Glad to see the devs were able to fix it!
No problem. It was a network issue in the sense that the wrong API was being referenced, but it was a willful act from our developers who caught it and fixed it.
As I mentioned, we have an awesome development team.
Nathan
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