Sync ok TO iPhone, but not FROM iPhone

chrisclark

I am LOVING the fix to the iOS app...except:

The current only appears to travel one way--from my desktop to my phone

My progress on my reading plan is not showing up on my desktop

I know you all know about this...my question is: do you have an idea on when the fix will be out?

I am not checking any boxes on my desktop...fyi

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JT (alabama24)

The current only appears to travel one way--from my desktop to my phone

Do you mean only for reading plans, or do you mean highlighting too?

do you have an idea on when the fix will be out?

Here is what I can tell you:

This will require an update for both desktop & mobile apps.
The desktop update is already in beta (4.5a - currently in beta 4)
The mobile app has not yet begun the private beta, but is expected to be on a short beta cycle
The original hope what that the update would come within a couple of weeks, but other issues have probably delayed that timetable somewhat
Logos doesn't really ever release timetables.

chrisclark

https://community.logos.com/discussion/comment/336055#Comment_336055

Highlighting travels from phone to desktop...

Notes do not

JT (alabama24)

https://community.logos.com/discussion/comment/336063#Comment_336063

Highlighting travels from phone to desktop...

Notes do not

Chris - since highlights are now "notes," I am curious about "notes" not syncing when Highlights do.

What note file did you put your note in on the mobile app? How did you verify that the note is not in L4 (rather than just being hidden or turned of from viewing)?

chrisclark

https://community.logos.com/discussion/comment/336074#Comment_336074

I highlighted text on the phone, added a note to the highlight (colored text) as well, and while the word is now highlighted on L4, there is no text for the note that I added.

Does that make sense?

Graham Criddle

https://community.logos.com/discussion/comment/336122#Comment_336122

Hi Chris

and while the word is now highlighted on L4, there is no text for the note that I added.

The text you entered in the highlight / note on the iPad should be copied to L4. Which document were you using on the iPad

This information is shown at the bottom of the edit dialog box as below (in my case "Highlighter Pens")

Check the corresponding Notes document in L4 and see if the text is there.

Graham

chrisclark

https://community.logos.com/discussion/comment/336142#Comment_336142

I checked...

Not there

JT (alabama24)

https://community.logos.com/discussion/comment/336122#Comment_336122

Do you have a note indicator (a little box) on your iPad? Can you click it and see the note text? Does the indicator show up at all on your desktop?

chrisclark

https://community.logos.com/discussion/comment/336147#Comment_336147

Here's what my screen looks like...

http://screencast.com/t/MmqYsIZZaoKo

The word highlighted is the word "is" in v.24

The note on my phone is as follows:

ειμί--present active indicative 1st singular--ειμί

chrisclark

https://community.logos.com/discussion/comment/336159#Comment_336159

Oops...

The note actually says:

έστιν--present active indicative 3rd singular--ειμί

[:$]

Graham Criddle

https://community.logos.com/discussion/comment/336159#Comment_336159

Can you post a screenshot of the note dialog box on the iPad which is associated with this highlight?

JT (alabama24)

https://community.logos.com/discussion/comment/336162#Comment_336162

Chris - To verify... can you click on the note on your iPhone, click "edit" and tell me what note document the note is in? You should get a dialog box like in my screenshot below. What I am wanting to know is what does "document" say (mine says "ESV Notes 1"). When you are done, click "cancel" (so you don't lose or change your note).

chrisclark

https://community.logos.com/discussion/comment/336168#Comment_336168

colored text

JT (alabama24)

https://community.logos.com/discussion/comment/336178#Comment_336178

colored text

OK. Hum. Last thing...

Can you go to your desktop and sort your "colored text" note file by "Date Added" and verify that the note is not there?

chrisclark

https://community.logos.com/discussion/comment/336181#Comment_336181

Verified...not there

chrisclark

https://community.logos.com/discussion/comment/336187#Comment_336187

Okay...this morning, the note is now in L4

So that just leaves the reading plans as the only item traveling one way (from L4 to iOS)

JT (alabama24)

https://community.logos.com/discussion/comment/336529#Comment_336529

So that just leaves the reading plans as the only item traveling one way (from L4 to iOS)

…and that will require the updates that I mentioned earlier. [:)] Hopefully it will be soon!