Application wont download/start

When I try to download the software, I get an error message "application will not download. Contact the application vendor."

I had downloaded it earlier, but kept getting another error message when I tried to log in. "Cannot connect to server. Try again later".

After several trys, I deleted all my Proclaim downloads, restarted my PC, and tried to re-download it. Now it will not even do that.

Help! I am supposed to run the presentation this Sunday, and I cannot access the application!

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Comments

Scott Alexander

There should be a details button on the error dialog. If you paste the contents into a reply to this post it will help us diagnose the issue. Thanks.

Mike Hiday

https://community.logos.com/discussion/comment/337661#Comment_337661

Here is the detail:

PLATFORM VERSION INFO
Windows    : 6.0.6002.131072 (Win32NT)
Common Language Runtime : 4.0.30319.239
System.Deployment.dll   : 4.0.30319.1 (RTMRel.030319-0100)
clr.dll    : 4.0.30319.239 (RTMGDR.030319-2300)
dfdll.dll    : 4.0.30319.1 (RTMRel.030319-0100)
dfshim.dll    : 4.0.31106.0 (Main.031106-0000)

SOURCES
Deployment url   : file:///C:/Users/Owner/Desktop/Proclaim.appref-ms%7C
      Server  : AmazonS3
Deployment Provider url  : http://downloads.proclaimonlinecdn.com.s3.amazonaws.com/ClickOnce/Proclaim.application

ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\Owner\Desktop\Proclaim.appref-ms| resulted in exception. Following failure messages were detected:
+ Activation failed.
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.

WARNINGS
There were no warnings during this operation.

OPERATION PROGRESS STATUS
* [2/10/2012 6:59:07 AM] : Activation of C:\Users\Owner\Desktop\Proclaim.appref-ms| has started.
* [2/10/2012 6:59:07 AM] : Performing necessary update check as specified by the deployment.

ERROR DETAILS
Following errors were detected during this operation.
* [2/10/2012 6:59:08 AM] System.Deployment.Application.DeploymentException (Activation)
  - Activation failed.
  - Source: System.Deployment
  - Stack trace:
   at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
   at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
   at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
   at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
   at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
   at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
  --- Inner Exception ---
  System.IO.FileNotFoundException
  - The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
  - Source: System.Deployment
  - Stack trace:
   at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
   at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.