Sync Error

John Fugh, Jr.
John Fugh, Jr. Member Posts: 651 ✭✭
edited November 2024 in English Forum

Logos Bible Software 4.5b SR-1 (4.52.0.2194)

 

I have been experiencing continued errors with sync.  I have the yellow exclamation point at the top right of desktop.  It has been this way yesterday and today.  I have restarted Logos and rebooted the computer and the error is still there.  Can anyone confirm this?

 

Comments

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,165

    John Fugh, Jr. said:

    Can anyone confirm this?

    Apologies: sync using Logos 4.5b (4.52.0.2194) is working on my Mac OS X 10.6.8

    John Fugh, Jr. said:

    I have been experiencing continued errors with sync.  I have the yellow exclamation point at the top right of desktop.  It has been this way yesterday and today.  I have restarted Logos and rebooted the computer and the error is still there.

    [I] enable logging, restart Logos 4 Mac, repeat sync issue for awhile (e.g. 15 minutes), then post diagnostic log files (in a compressed archive) for Logos user and employee comments.  Hopefully the log files provide insight about syncing (can compare content with logs from Logos 4.5b SR-1 that is working).

    Optional: download and use 5504.Logos4MacLogging.app.zip to display your logging setting, then change to enable logging.

    Optional: download and use Logos Log Scribe application to create a zip file on your desktop that includes your diagnostic logs plus a copy of console messages.

    Keep Smiling Smile

  • John Fugh, Jr.
    John Fugh, Jr. Member Posts: 651 ✭✭
    https://community.logos.com/discussion/comment/367408#Comment_367408

    It seems to be working now.  I will keep an eye on it and if it happens again, I will get logs and send them.

    thanks!

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