Cover arts are missing on iPad grid view while off line.

Stephen Kao
Stephen Kao Member Posts: 89
edited November 21 in English Forum

Hi

I just downloaded the IVP Jesus Studies Collection on my iPad, but the cover art for all of the books are missing when it in grid view, the list view is fine, and I can also see the cover art on my iPhone4,

Look like just the "larger version" of the cover art are missing and the books are downloaded to the iPad. All my other books are fine, I can see their cover art while I am in grid view and offline.

Does anyone else have the same problem.

Regards,
Stephen 

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Comments

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    Hi Stephen,

    I set my view to grid and after waiting a lenghty time period for the app to bring in all of the covers over I looked for Fabricating Jesus (one of the books in the collection you cited) and was able to see the cover. Can you confirm that the progress bar at the top of the application, while in the Library and in grid view, has completed and that you have a search bar at the top? I noticed the search bar didn't appear until after the library covers had been populated.

     

     

     

  • Stephen Kao
    Stephen Kao Member Posts: 89

    Hi Tommy

    This only happen to me when I download the book for offline reading, and while I am connect to the internet, everything is OK.

    I just did few more testing, look like this only happen when I did a buck download (i.e. click on Download all at the top of the list).

    I just delete one of the book in the collection and re-download it the cover art appear, but if I delete all the book without cover art and do a Download All again, I still cannot see the cover art in the grid view.

     

    Sorry I forget to tell you on the previous post, this only happen in Vyrso. I did the samething in Logos iOS app it work ok. 

  • Thomas Ball
    Thomas Ball Member, Logos Employee Posts: 3,261

    So, when you download IVP Jesus Studies Collection to Vyrso, and then use the app while offline the covers do not appear?

     

  • Stephen Kao
    Stephen Kao Member Posts: 89

    yes, that is what happen

    But I can see the cover art in list view, (the smaller version of the same cover art)