BUG: Tags and ratings don't sync properly

In another thread (http://community.logos.com/forums/t/50594.aspx),we noticed this behavior in a couple of ways.  I would agree that there is a meta data bug or failure to complete the handshake and thus validate that the sync is successful.  My solution was indeed to delete the iPhone app and then download it again.  The good news is that I have used tags now and can download all with that filter quite quickly.  It is a pain that I have to do a fresh install to address certain weird issues.  Not only did the meta data appear corrupted or missing, but the filter started to work incorrectly and only displayed 20 of the 40 resources it should have shown.  Once I re-installed, all 40 resources showed up.  I hope this helps you and others confirm the bug.  

Thank you Robert for your comment. Yes, it syncs all metadata correctly after a fresh install, but just once. Any new tags and ratings would need to uninstall and re-install the Logos application again and again. It is clearly bug IMHO.

Absolutely agreed and the several other threads, I believe, support this 100%.  Is there a bug report email or submission place?

About how long after installing Logos on iOS does one have to wait for the Tags/Ratings to stop syncing? I had Logos on my phone for a while but hadn't signed in. I rated the ESV, signed in and the rating was there. Then about two minutes later I added a tag and it too showed up without issue. I just want to make sure I'm trying to reproduce this in the same manner you were.

I think waiting 2 minutes and doing nothing with no clear indication of progress and not allowing for this to occur in the background is not the best approach (if I understand you correctly).  This is not just a simple change one rating, but it could involve change changing my tags (many times), and Ratings.  I changes about 40 to 60 resources before syncing and would probably do so again depending upon my mobile needs.  The only fix I found was to delete the app and all date and then download all of my resources afresh.

@Robert: Bohuslav said he was on a beta build of Logos 4. Are you on the beta as well? 

I am not but would be happy to help beta test.  I just installed the latest production release (similar to the one that others have and are having similar issues in).  Usually, beta don't come that fast and I suspect his beta build is close to the just recently release 2.1.5 version.  If not, then you guys are hopping along at a much faster pace than I previously thought... which is cool.  [:)]

I just changed my meta data on my L4 running on my Mac Book Pro and it did NOT update it.  I closed Logos on my iPhone and then reopened it.  Still no updates.  Bummer, really.  Is there an issue with the Mac version and meta data?

I, like 'bama, am interested in what exactly you're doing here. Are you updating the tag and or rating in Logos 4 on one compute,r and then manually doing the same thing on another? It should be syncing that information across platforms automatically (unless you are not using the internet one either of them), and you shouldn't have to manually do that.. I'm not a developer so I can't answer your question regarding whether or not the metadata is being updated differently or not.  My guess would be no though. 

Have you tried re-installing the application as Bohuslav did? 

Okay, I thought was pretty clear, but let's try this again.  In Logos 4, on either my Windows 7 Professional laptop and the again on my Mac Book Pro Laptop, I update the priority of the resources, changed the tags, and have updated the short titles.  These are suppose to carry into the iPhone app once updated.  If I delete my iPhone app and then reinstall it and then re-download my resources, they show up as I set them up on Logos 4 on my Windows 7 Professional Laptop or my Mac Book Pro laptop (Logos 4).  If I start to update the resources in Logos 4 on either of these laptops (I switch between these 2 depending upon if I am at work or at home and do NOT want to take out my work laptop), then the updates do not come into my iPhone subsequently after the fresh install and download of resources.  I have done this test twice now, where everything was in sync, I updated them on my Windows laptop first and the updated them on my Mac laptop later in the day.  These updates would not come down to my iPhone app.

If this does not explain what I am doing, then I must NOT understand what you are asking or what information you are seeking and I would ask you to be very specific in what you need to know.  Short of putting together a document like I would for Oracle Support, I cannot break it down more.

On a side note, I have no idea what a Bohuslav program install is.  I do not mess with the code of any Apple app, though I know a lot of people who do once they jailbreak their iPhones.  If you meant to ask if I have reinstalled my iPhone app, then, "YES!"  I have done that 3 times now (see above) and it works after the first re-installation.  It goes out of sync for the meta data once I start to update the data on my laptops. 

Also, I do not see any of the updates to the meta data (only for resources that have not yet been touched) unless I close the app from the multi-task pain at the bottom from double clicking the home button.  I would like to see it update my iPhone if I just open the app.  I think this tells me it is having problems knowing if it is connected.  Can it get confused from the switching from 4G to WiFi and then back again?  Is the connection when it is syncing like my Oracle EBS applications that must have a constant and uninterrupted connection or the procedure doing the syncing and handshaking not completing?  Does it have a rollback feature if it is interrupted for the code?