Serious Bug/Ommission/User ErrorJust cost me $60

DominicM
DominicM Member Posts: 2,995 ✭✭✭
edited November 21 in English Forum

ok.. where is the setting that says download resource updates on wifi only?

my  phone has to be reinstalled and resources (1GB) downloaded on mobile data even though wifi was present and connected.. major oops as I pay $30 per 500mb 

 

Bigger oops as it did it without my consent or even a warning..

Never Deprive Anyone of Hope.. It Might Be ALL They Have

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  • DMB
    DMB Member Posts: 13,444 ✭✭✭

    Major issue for anyone operating on both cellular-data and WIFI. One really has to manage the programmers, since I don't think they've caught up yet. My virus software is completely unaware that users pay by the gig; automatic is not survivable, so everyone (including Logos) has to be shut off from the internet.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,143

    where is the setting that says download resource updates on wifi only?

    You make a compelling case for more control over downloads.






    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • DominicM
    DominicM Member Posts: 2,995 ✭✭✭

    You make a compelling case for more control over downloads

    Having had a couple of hours to calm down, I think the things that annoy me most are

    1. Logos App ASSUMED I wanted to download the same resources I had previous
    2. Logos App began downloading them automaticallly WITHOUT MY CONSENT or even warning
    3. If it had asked I could have turned off mobile data, and forced wifi - but it didnt
    4. no toggle in settings for download/update resources by "WIFI ONLY"

    Never Deprive Anyone of Hope.. It Might Be ALL They Have

  • TCBlack
    TCBlack Member Posts: 10,978

    It seems like a simple switch for WIFI only would literally solve all of the above, not just #4. No?

    Hmm Sarcasm is my love language. Obviously I love you. 

  • DominicM
    DominicM Member Posts: 2,995 ✭✭✭

    Never Deprive Anyone of Hope.. It Might Be ALL They Have

  • Gabe Martin
    Gabe Martin Member Posts: 22

    Re-installing the app on the same device will automatically queue up the downloaded resources that were previously installed for that user/device/app. However it should respect your type of network connection and only automatically download resources to your device when you have a wifi connection.

    I'll write up a case and make sure the next release does not automatically download resources triggered by the mobile download management feature unless a wifi connection is available.

    Downloading/updating resources over non WiFi connections should always require the consent of the user either by their initiating the action or confirming it can proceed.

  • DominicM
    DominicM Member Posts: 2,995 ✭✭✭

    Re-installing the app on the same device will automatically queue up the downloaded resources that were previously installed for that user/device/app

    Why? Would prefer dialog "New install detected  - Download Previous Resources?" with opt out

    I'll write up a case and make sure the next release does not automatically download resources triggered by the mobile download management feature unless a wifi connection is available.
    thanks Gabe.. will help my finances :D

    Downloading/updating resources over non WiFi connections should always require the consent of the user either by their initiating the action or confirming it can proceed.

    Thats what surprised me when I got a "exceeded transfer allowance" text message

    Never Deprive Anyone of Hope.. It Might Be ALL They Have

  • Tom Reynolds
    Tom Reynolds Member Posts: 1,448 ✭✭✭

    My phone is rooted and I installed avast! which has a firewall. You can select whether or not to allow a program to access wifi or data. It also has a network meter which will tell you how much wifi and 3g and Edge data is flowing through. I don't have a data plan so it's very simple for me - all apps are blocked from using anything but wifi. If you can, you might want to look into this and block Logos from using anything but wifi.

    Tom

  • DominicM
    DominicM Member Posts: 2,995 ✭✭✭

    thanks, but should not need 3rd party solutions to fix this.. even if they are free, was first software I reinstalled, so was not aware of what it was doing, need cellular to update notes n stuff on road.

    Never Deprive Anyone of Hope.. It Might Be ALL They Have

  • Smithereens
    Smithereens Member Posts: 341

    It seems like a simple switch for WIFI only would literally solve all of the above, not just #4. No?

    [Y]