Serious Bug/Ommission/User ErrorJust cost me $60

ok.. where is the setting that says download resource updates on wifi only?

my phone has to be reinstalled and resources (1GB) downloaded on mobile data even though wifi was present and connected.. major oops as I pay $30 per 500mb

Bigger oops as it did it without my consent or even a warning..

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DMB

Major issue for anyone operating on both cellular-data and WIFI. One really has to manage the programmers, since I don't think they've caught up yet. My virus software is completely unaware that users pay by the gig; automatic is not survivable, so everyone (including Logos) has to be shut off from the internet.

MJ. Smith

where is the setting that says download resource updates on wifi only?

You make a compelling case for more control over downloads.

DominicM

https://community.logos.com/discussion/comment/394770#Comment_394770

You make a compelling case for more control over downloads

Having had a couple of hours to calm down, I think the things that annoy me most are

Logos App ASSUMED I wanted to download the same resources I had previous
Logos App began downloading them automaticallly WITHOUT MY CONSENT or even warning
If it had asked I could have turned off mobile data, and forced wifi - but it didnt
no toggle in settings for download/update resources by "WIFI ONLY"

TCBlack

https://community.logos.com/discussion/comment/394791#Comment_394791

It seems like a simple switch for WIFI only would literally solve all of the above, not just #4. No?

DominicM

https://community.logos.com/discussion/comment/394808#Comment_394808

yes absolutlely

Gabe Martin

https://community.logos.com/discussion/comment/394791#Comment_394791

Re-installing the app on the same device will automatically queue up the downloaded resources that were previously installed for that user/device/app. However it should respect your type of network connection and only automatically download resources to your device when you have a wifi connection.

I'll write up a case and make sure the next release does not automatically download resources triggered by the mobile download management feature unless a wifi connection is available.

Downloading/updating resources over non WiFi connections should always require the consent of the user either by their initiating the action or confirming it can proceed.

DominicM

https://community.logos.com/discussion/comment/394953#Comment_394953

Re-installing the app on the same device will automatically queue up the downloaded resources that were previously installed for that user/device/app

Why? Would prefer dialog "New install detected - Download Previous Resources?" with opt out

I'll write up a case and make sure the next release does not automatically download resources triggered by the mobile download management feature unless a wifi connection is available.

thanks Gabe.. will help my finances

Downloading/updating resources over non WiFi connections should always require the consent of the user either by their initiating the action or confirming it can proceed.

Thats what surprised me when I got a "exceeded transfer allowance" text message

Tom Reynolds

https://community.logos.com/discussion/comment/394994#Comment_394994

My phone is rooted and I installed avast! which has a firewall. You can select whether or not to allow a program to access wifi or data. It also has a network meter which will tell you how much wifi and 3g and Edge data is flowing through. I don't have a data plan so it's very simple for me - all apps are blocked from using anything but wifi. If you can, you might want to look into this and block Logos from using anything but wifi.

Tom

DominicM

https://community.logos.com/discussion/comment/395019#Comment_395019

thanks, but should not need 3rd party solutions to fix this.. even if they are free, was first software I reinstalled, so was not aware of what it was doing, need cellular to update notes n stuff on road.

Smithereens

https://community.logos.com/discussion/comment/394808#Comment_394808

It seems like a simple switch for WIFI only would literally solve all of the above, not just #4. No?

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