Logos 4 will not display properly

I have a new PC laptop running Logos 4. A few weeks back it seemed to work fine.

Now when I run Logos 4 the window will not display. the program does not appear to crash, but all I get is a transparent window. No text etc is visible in the Logos window.

I have tried uninstalling and re-installing but the problem persists (although now I cannot see anything at all).

Has anyone had this experience before, and possibly offer suggestions to fix?

Thanks

Albert

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Hunter Clagett

Gather your log files and post them to this thread per the instructions here: http://wiki.logos.com/Diagnostic_Logging

Hopefully they will give us the necessary information to fix your issue.

I will also send you an email with some steps to try.

Thanks,

Albert Cerussi

https://community.logos.com/discussion/comment/396858#Comment_396858

Thanks I appreciate the help. I had tried something similar to this to no avail.

But I did in the process manage to get this to work. I had forgotten I did an nvidia update ... once I recovered the previous instillation it was working fine again.

Seems that update ruined my logos display for reasons I cant explain.

Rich DeRuiter

https://community.logos.com/discussion/comment/396965#Comment_396965

Thanks I appreciate the help. I had tried something similar to this to no avail.

But I did in the process manage to get this to work. I had forgotten I did an nvidia update ... once I recovered the previous instillation it was working fine again.

Seems that update ruined my logos display for reasons I cant explain.

Not all nVidia cards are made by nVidia. For example I once had an eVGA nVidia card, updated it on the nVidia site and it wasn't pretty.

Unless nVidia makes the card, it's best not to update the card from the nVidia site. This can cause the kinds of problems you saw. Only install updates from the card's brand-name manufacturer. Or if you have nVidia graphics integrated into your motherboard, upgrade from the manufacturer's web site, or as they instruct.

If that wasn't your issue, nVidia released a buggy update.