I have a lot of times a synchronization error in Logos 4 Mac. See screenshot:
http://www.screencast.com/t/l9HVrsOhtUF
How can I solve this issue?
Wouter -
Have you been having troubles with this just today, or has it been ongoing for a while? What version of OS & Logos are you using? Often the sync error is just down time on the Logos servers, but from time to time there are bugs.
FYI - It would be much easier for us if you just post the screen shot directly into the post by using the paperclip icon… [;)]
It is not just today... I've it already for a longer time.
I'm running Mac OS X Mountain Lion. Version of Logos is 4.6 SR-2 (4.60.0.3010)
Welcome [:D]
Wonder about attaching Logos4Error.log ? Edit: other option is email Logos4Error.log file to Logos Technical Support.
Wiki has => http://wiki.logos.com/Mac_Troubleshooting#How_to_Report_Bugs_in_Logos_4_Mac The Logos4Error.log should have Errors whether diagnostic logging is enabled or not (default).
Keep Smiling [:)]
Here is the error log
4466.Logos4Error.log
Noticed a number of errors about Mono security authenitication failing. Wonder about closing Logos 4 Mac, delete Mono keypairs, then launch Logos 4 Mac ? (copied from wiki - Mac Troubleshooting)
Optional: Delete keypairs in /Users/username/.config/.mono/keypairs (folder .config nominally hidden)
OR
rm -rf ~/.config/.mono/keypairs
OS X Lion note: by default, /Users/username/Library folder is hidden, with many ways to see contents => http://www.macworld.com/article/161156/2011/07/view_library_folder_in_lion.html and can assign keyboard shortcut => http://mac.finerthingsin.com/post/7849528212/lion-library-folder-visible
Hmmz, this doesn's really solve the problem...
Suggest contacting Logos Technical Support => http://www.logos.com/about/contact
With your permission, desktop can be shared to research what is not working.
Network connectivity and stability can also affect sync in Logos 4.
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