L5 upgrade page missed (only) one resource as already owned (sort of).

Maybe it's too late in my part of the woods, but where on the upgrade page do you see that you own a resource?

They all look the same for me. Could you post a screenshot?

EDIT: I just noticed that it lists the NAC as something new to me, but I do own 38 volumes of the NAC series. The list says there are 40. So, I assume what's new are 2 of those volumes. Can I be confident that my price point takes into consideration the part that I already own?

I just asked a sales rep the same question (I have most of JPS Tanakh, College Press NIV and Believers' Church Bible Commentary). He said my part-ownership was being taken into consideration, but to be honest, I'm still not confident that it is!

https://community.logos.com/discussion/comment/412845#Comment_412845

Maybe it's too late in my part of the woods, but where on the upgrade page do you see that you own a resource?

If you click on "New to you", it will hide everything you already own. If you've good eyesight, you can just look for the light grey person icon at the beginning of the row instead.

https://community.logos.com/discussion/comment/412857#Comment_412857

Maybe it's too late in my part of the woods, but where on the upgrade page do you see that you own a resource?

If you click on "New to you", it will hide everything you already own. If you've good eyesight, you can just look for the light grey person icon at the beginning of the row instead.

There's no such thing as "New to you", only "All" and "New to 5". Maybe this is a bug triggered by the fact that I currently own Catholic Scholar's (plus a ton more resources)

Rich DeRuiter

https://community.logos.com/discussion/comment/412862#Comment_412862

There's no such thing as "New to you", only "All" and "New to 5". Maybe this is a bug triggered by the fact that I currently own Catholic Scholar's (plus a ton more resources)

Here's what I see and what the icons mean:

Make sure you navigate to http://www.logos.com/upgrade# and you don't have any stuff disabled in your browser.

Keep Smiling 4 Jesus :)

Can I be confident that my price point takes into consideration the part that I already own?

Adding a count of new resources beside "New to you" would be appreciated.

And it might be a different edition. It said I did not have R.A. Torrey's New Topical Textbook. I actually do.

+1 since have same resource plus wondering about new resource.

Keep Smiling [:)]

Mark Smith

https://community.logos.com/discussion/comment/412854#Comment_412854

I just asked a sales rep the same question (I have most of JPS Tanakh, College Press NIV and Believers' Church Bible Commentary). He said my part-ownership was being taken into consideration, but to be honest, I'm still not confident that it is!

Check Dan P's post on this: http://community.logos.com/forums/t/58028.aspx

Also Bob P's reference to this here: http://community.logos.com/forums/t/58055.aspx

https://community.logos.com/discussion/comment/412867#Comment_412867

There's no such thing as "New to you", only "All" and "New to 5". Maybe this is a bug triggered by the fact that I currently own Catholic Scholar's (plus a ton more resources)

Here's what I see and what the icons mean:

So what does a black or grey dot mean?

https://community.logos.com/discussion/comment/412867#Comment_412867

There's no such thing as "New to you", only "All" and "New to 5". Maybe this is a bug triggered by the fact that I currently own Catholic Scholar's (plus a ton more resources)

Here's what I see and what the icons mean:

And here's what I see:

Maybe it's just owners of Catholic base packages that are hit by this. I tried to look at the Verbum packages, but they link to this very page, instead of a Verbum package comparison.

Given the hectic and last-hour issues of the website launch, I think Logos will fix this some day.

https://community.logos.com/discussion/comment/413209#Comment_413209

So what does a black or grey dot mean?

After careful consideration I decided that the black/grey dots were a javascript error. I think what's supposed to happen is that the column currently highlighted in blue is supposed to have black dots, whilst the other columns have grey dots. It goes wrong quite easily, however.

https://community.logos.com/discussion/comment/413374#Comment_413374

And here's what I see:

You appear to be on the wrong page (it looks like you're at www.logos.com/compare or www.logos.com/5, rather than www.logos.com/upgrade).

https://community.logos.com/discussion/comment/413464#Comment_413464

It's the same page (I used the link given above).

But they are tweaking the server again, maybe this gets fixed.

Actually I'd expect Verbum Capstone to be the next logical upgrade step for me, but until recently there wasn't a detail description and no comparison for this. Never mind.

Bradley Grainger (Logos)

That's right only one, that's pretty good. And it might be a different edition. It said I did not have R.A. Torrey's New Topical Textbook. I actually do. Here's the support info on that resource:

LLS:23.0.3
2012-06-22T19:15:09Z
TORREYS.logos4

It is a different edition. The Logos 5 packages include this resource:

The New Topical Text Book
New, revised and enlarged edition

LLS:TORREYS2012
2012-10-01T21:05:37Z
TORREYS2012.logos4

https://community.logos.com/discussion/comment/413461#Comment_413461

So what does a black or grey dot mean?

After careful consideration I decided that the black/grey dots were a javascript error. I think what's supposed to happen is that the column currently highlighted in blue is supposed to have black dots, whilst the other columns have grey dots. It goes wrong quite easily, however.

I'm not convinced, it's too consistent for me when I see it. The dots mean something else, I'm sure of it.

But The upgrade page needs a legend.

https://community.logos.com/discussion/comment/413505#Comment_413505

Now the site gets me to /upgrade#, but still no joy:

Hope this doesn't happen for many customers.

https://community.logos.com/discussion/comment/413667#Comment_413667

w the site gets me to /upgrade#, but still no joy:

Are you using any browser addons that block something?

https://community.logos.com/discussion/comment/413679#Comment_413679

Are you using any browser addons that block something?

No. Chrome with no activated extensions.

Just verified with IE8: same (but no black dots).

Rich DeRuiter

https://community.logos.com/discussion/comment/413209#Comment_413209

So what does a black or grey dot mean?

Should be what's included (black dot) in your currently selected package. Black dot: current package; grey dot: another package.

https://community.logos.com/discussion/comment/413718#Comment_413718

So what does a black or grey dot mean?

Should be what's included (black dot) in your currently selected package. Black dot: current package; grey dot: another package.

That does not appear to explain what I'm seeing.

The mixture of grey and black dots are indicating something different about the resources in GOLD. But what?

I learned earlier that the first book, Swete Septuagint Morphology is a completely new resource. Does black mean completely new?

I also see that the Grey dot appears to land on the books that are both new to me and new to 5. Does Grey mean completely new to me and 5?

I should not be guessing about this. The upgrade page needs a legend.

Dave Hooton

https://community.logos.com/discussion/comment/413629#Comment_413629

It is a different edition. The Logos 5 packages include this resource:

The New Topical Text Book
New, revised and enlarged edition

I would suggest adding (New, revised and enlarged edition) to the Upgrade description to avoid confusion (I also had this issue).

Bradley Grainger (Logos)

https://community.logos.com/discussion/comment/414446#Comment_414446

I would suggest adding (New, revised and enlarged edition) to the Upgrade description to avoid confusion (I also had this issue).

I made this same suggestion to Marketing when I posted that reply here.

I believe that due to the server issues we experienced the last two days, we are not editing the content on logos.com until next week. I expect that the comparison chart will be updated with employee, MVP, and customer feedback early next week.