Can't update or remove Lexham English Bible

Jerry Cain
Jerry Cain Member Posts: 5
edited November 21 in English Forum

My home screen shows I have one resource to update. It's the Lexham English Bible.  When I tap to update, the badge goes away but when I exit the app (note: not close) and reopen, the home screen once again shows that the Lexham English Bible needs to be updated.  When I go to the information screen for the Bible, a note at the bottom says to update by removing then resinstalling.  After I tap the Remove button, it changes to Download.  When I close the app and reopen, the Home Screen says I have 1 resource to update.  It's the Lexham English Bible.

In other words, I can't update or remove the Lexham English Bible.  Would this be related to the fact that I changed my email address on the Logos website?  After having done that, the app still shows my old email address under account settings?

Tia,

Jerry

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Comments

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    My home screen shows I have one resource to update. It's the Lexham English Bible.  When I tap to update, the badge goes away but when I exit the app (note: not close) and reopen, the home screen once again shows that the Lexham English Bible needs to be updated.

    This is a known issue, and Logos is working on it. It was supposed to be fixed in the latest beta, which appears to have been so. 

    macOS, iOS & iPadOS | Logs |  Install

  • Eric Weiss
    Eric Weiss Member Posts: 949 ✭✭✭

    It's not you; something is screwed up. Every time I open the app it tells me to update the LEB. I have even removed it and again downloaded it and I still get the update resource message.

    Optimistically Egalitarian (Galatians 3:28)

  • Rev. Clarence M. Wooley
    Rev. Clarence M. Wooley Member Posts: 10
    https://community.logos.com/discussion/comment/417230#Comment_417230

    Looks like I have the same problem, now my app in the IPhone will not do much of anything.      i got an update from Itune, now everything is garbled, Not only no lexham, but no libraby,passages,etc. stuck on images from the bible handbook???

  • Mark Smith
    Mark Smith MVP Posts: 11,791
    https://community.logos.com/discussion/comment/417289#Comment_417289

    Looks like I have the same problem, now my app in the IPhone will not do much of anything.      i got an update from Itune, now everything is garbled, Not only no lexham, but no libraby,passages,etc. stuck on images from the bible handbook???

    Have you tried to shut down the Logos app and restart it?

    Pastor, North Park Baptist Church

    Bridgeport, CT USA

  • Reid A Ferguson
    Reid A Ferguson Member Posts: 258 ✭✭
    https://community.logos.com/discussion/comment/417310#Comment_417310

    I have the same problem as y"all, and double checking on Mark's advice, even after shutting down the app and restarting. 

  • Graham Criddle
    Graham Criddle MVP Posts: 32,491
    https://community.logos.com/discussion/comment/417223#Comment_417223

    Alabama's post above 

    This is a known issue, and Logos is working on it. It was supposed to be fixed in the latest beta, which appears to have been so. 

    points out that this is a known problem fixed in the current beta.

    This means that it hasn't yet rolled out via the store so we probably just need to wait until that happens.

    Unless I am totally missing what is being said here!

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