Version 5 install problem

I'm getting a error during the intall.

It says

Error writing file: C:\Users\Richard\|AppDate\Local\Logos4\System\AsyncStream.dll. Verify that you have access to that directory.

I have gone to that directory and that particular dll file is not there. Can you help?

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I have gone to that directory and that particular dll file is not there. Can you help?

Hi Richard,

Mark

Thanks, Mark