Problems With Latest Service Release
Comments
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It looks like your preferences database has become corrupted, and this is preventing the application from opening.
You should be able to resolve the problem by deleting the following folder. (Note that you may lose some settings, such as resource display options and visual filter settings that have not synced with the server.)
/Users/mac/Library/Application Support/Logos4/Documents/j237tc16.o4w/UserPreferences
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Thanks.
Can you tell me how I could determine that myself? I looked through the logs, but couldn't get enough out of them to do myself any good.
Thanks again.
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That did the trick.
Now maybe I can get some work done tomorrow evening...if I've not made a glutton of myself. Hmmmm....perhaps I should not confess that possibility :-)
Many thanks.
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Jason Skipper said:
I have no idea what to do.
Noticed a SQLite database file is malformed, suggest moving folder
~/Library/Application Support/Logos4/Documents/j237tc16.o4w/UserPreferences/
to the trash, then launch Logos 4 Mac, which should recreate folder and database files.
Keep Smiling [:)]
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It seems to have worked.
My thanks to you!
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Jason Skipper said:
Can you tell me how I could determine that myself? I looked through the logs, but couldn't get enough out of them to do myself any good.
Logos4.log file has an Error in thread 16. The stacktrace includes Preference in the calls. Earlier in the Logos4.log file, thread 16 had User Preference database file being opened.
Note: Logos 4 has three User Preference database files; the other two were opened in thread 1.
Keep Smiling [:)]
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