Error loading book message - help please!

Rick Harrell
Rick Harrell Member Posts: 164 ✭✭
edited November 21 in English Forum

Logos works fine on my ipad, but a few days ago on my iphone i started getting the following message

 

Error loading book

could not load the specified book

The message flashes and locks up the app - can't access anything else and the ok button in the error message is non responsive. 

Any help?

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Comments

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Any help?

    Go back to the Home screen, and double-click the home button and close the Logos app by tapping the red cross. Then click the home button again and try Logos again.

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    If Mark's suggestion doesn't work, open your iOS settings and scroll to the bottom. Select Logos, and turn "open to homepage" on. 

    macOS, iOS & iPadOS | Logs |  Install

  • Rick Harrell
    Rick Harrell Member Posts: 164 ✭✭
    https://community.logos.com/discussion/comment/433737#Comment_433737

    Thanks Mark, 

    I tried your fix and could not find the red cross, then noticed I had an update available. After that loaded the problem is gone.

     

    Thanks again

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