Trouble with Logos 4 morphological searches since the latest update
Since the latest update to logos 4, logos 4.6a SR-5, I have not been able to do basic lemma searches based on the original languages. No matter how broad my filter settings are I get no results. I don't know if the problem has to do with the update or not, but since the update, when I right click on a word in an english translation of the scriptures (i.e. ESV) it gives me various options including a morphology search or lemma search. I click on it like I used to and I get zero results now every time. If I do a bible search in english it is fine. I cannot search the original languages. Is anyone else having this problem? Any directions, helps, or fixes?
Thank you,
Scott Barber
Comments
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I have no trouble with it. If you could include a screen shot, it would make it easier to guess the problem.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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deleted - multiple identical posts
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I'm having exactly the same problem - but it seems to be limited to searches of the ESV reverse interlinear only (both Hebrew & Greek). Whenever I do an original language search of any kind in the ESV, I receive a result of "0 results". This has been occurring for the last few days - it may be related to the latest service release. Alternatively, I recall a large 1GB+ resource update download last week sometime - I believe the ESV reverse interlinears were a part of this download - perhaps this issue is related to that update?? I though that maybe my index was corrupt, so I re-created my index - no improvement.
ADDITIONAL NOTE: In addition, I've just noticed that none of my original language based visual filters either are available or work/show now in my ESV only. Before the latest updates, my ESV pages were colored with various kinds of visual filtering; now there is nothing on them. The original language based visual filters aren't available on the "Visual Filters" drop-down list (the 3 circles), even though these filters are available to other reverse interlinear bibles. I'm thinking that this whole problem is somehow more related to the recent ESV/reverse interlinear update than anything else. There seems to have been a link that was removed somehow.
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Daryle said:
Alternatively, I recall a large 1GB+ resource update download last week sometime - I believe the ESV reverse interlinears were a part of this download - perhaps this issue is related to that update??
Can you attach logos4.log after a search on ESV + its version from the bottom of Resource Information eg.
LLS:1.0.710
2012-11-01T16:52:55Z
ESV.logos4
RVI:ESVNT
2012-10-11T20:40:31Z
ESVNT.lbsrvi
RVI:ESVOT
2012-11-01T00:05:22Z
ESVOT.lbsrviDave
===Windows 11 & Android 13
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deleted - multiple identical posts
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As requested...
ESV support info:
LLS:1.0.710
2012-08-08T21:30:18Z
ESV.logos4
RVI:ESVNT
2012-10-11T20:40:31Z
ESVNT.lbsrvi
RVI:ESVOT
2012-11-01T00:05:22Z
ESVOT.lbsrvi
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The logos4 log you enclosed was an old one for Dec 5.
Please enable logging (or start L4 with CTRL key held), repeat your searches and upload the log. Try a search in NT and another in OT and upload screen shots.
Dave
===Windows 11 & Android 13
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Daryle said:
ADDITIONAL NOTE: In addition, I've just noticed that none of my original language based visual filters either are available or work/show now in my ESV only. Before the latest updates, my ESV pages were colored with various kinds of visual filtering; now there is nothing on them. The original language based visual filters aren't available on the "Visual Filters" drop-down list (the 3 circles), even though these filters are available to other reverse interlinear bibles. I'm thinking that this whole problem is somehow more related to the recent ESV/reverse interlinear update than anything else. There seems to have been a link that was removed somehow.
I am having the same problem with my morphological-based visual filters on my ESV. My "Imperative" filter used to be on all the time. Now it is not even available on the drop down box. It still works on NASB.
-----
Imperative
Search for All Morph Text in New Testament in All Resources with Logos Greek Morphology for
@V??M -> Outline
-----
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David Egolf said:
I am having the same problem with my morphological-based visual filters on my ESV. My "Imperative" filter used to be on all the time. Now it is not even available on the drop down box. It still works on NASB.
I suspect you have been given parts of the ESV that are not compatible with 4.6, that are intended only for v5...
Dave
===Windows 11 & Android 13
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Dave Hooton said:
I suspect you have been given parts of the ESV that are not compatible with 4.6, that are intended only for v5...
Hi Dave,
Was I supposed to do something to keep from getting incompatible versions?
Meanwhile, I checked out my Windows 7 machine. It does have the filter available in the drop down, but the result is not correct as noted below. I have included version information for both machines:
Laptop 1 - Windows 7
Morphological
visual filters present on ESV, but misaligned; i.e. highlight parts of
words and spanning partial words; e.g., "perfECT" and "meeT TRIals" from
James 1.
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-11-01T16:52:55Z ESV.logos4 (newer than XP version)
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi
Laptop 2 - Windows XP
Morphological
visual filters not available on filters drop down selection on ESV tool
bar. (A non-morphological filter is present and appears to work
properly.)
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4 (older than Windows 7 version)
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi0 -
I am having the same problem with the KJV as well as other versions...urgently needs a fix.
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David Egolf said:
Hi Dave,
Was I supposed to do something to keep from getting incompatible versions?
No. There appear to be issues with ESV (perhaps other RI) versions that Logos loaded onto different OS running 4.6a SR-5:-
- Those on XP have no morphological VF's and morph searches give zero results
- Windows 7 has a later version of ESV (same as Logos 5) but VF results are misaligned
Your VF results on Win 7 would suggest incomplete indexing. Try a non-morphological search on ESV to see if results are also misaligned and report back.
Either way you and others should contact Logos Support on Monday.
Dave
===Windows 11 & Android 13
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Dave Hooton said:
Either way you and others should contact Logos Support on Monday.
I created a bug report at http://community.logos.com/forums/t/63602.aspx
Dave
===Windows 11 & Android 13
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Logos support called me at home on Monday. They suggested manually forcing a resource update and, if that didn't work, rebuilding the index. I tried both with no change in results; i.e., on my XP laptop (Laptop 2) the morphological VF's did not work.
I now have a new information. First, I verified that the morph VF's work on my Windows 7 desktop (no machine details given below). I then resurrected my old XP laptop (Laptop 3 below). As seen below, with an older version of L4 and ESV versions the VF morph filters worked. Once I processed the updates and completed indexing it updated to the same versions as Laptop 2 XP and the VF morph filters quit working.
So the VF morph problem is not isolated to a single machine and appears to be an XP system issue.
Laptop 1 - Windows 7
Morphological
visual filters present on ESV, but misaligned; i.e. highlight parts of
words and spanning partial words; e.g., "perfECT" and "meeT TRIals" from
James 1.
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-11-01T16:52:55Z ESV.logos4 (newer than XP version)
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi
Laptop 2 - Windows XP
Morphological
visual filters not available on filters drop down selection on ESV tool
bar. (A non-morphological filter is present and appears to work
properly.)
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4 (older than Windows 7 version)
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi
Laptop 3 - Windows XP pre update Jan 2, 2013
Morphological visual filters work
Logos Bible Software 4.6a SR-4 (4.61.0.3380)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4
RVI:ESVNT 2011-12-20T18:46:35Z ESVNT.lbsrvi
RVI:ESVOT 2012-08-07T15:53:35Z ESVOT.lbsrvi
Laptop 3 - Windows XP post update Jan 2, 2013
Morphological filters quit working after indexing completed and I reopened the new ESV.
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi0 -
I continue to have the problems with Morphological searches and as with others in this forum it is exclusively with the ESV translation. I have tried other translations and they will do the searches of the original languages fine. In one of the posts it sounds like this problem is linked to the update we received. Is there anything that I can do to fix this problem or do we have to wait for the fix to come out in an update?
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I should have updated my Windows 7 results since the VF's began working normally on the ESV once the indexing completed.
David Egolf said:Logos support called me at home on Monday. They suggested manually forcing a resource update and, if that didn't work, rebuilding the index. I tried both with no change in results; i.e., on my XP laptop (Laptop 2) the morphological VF's did not work.
I now have a new information. First, I verified that the morph VF's work on my Windows 7 desktop (no machine details given below). I then resurrected my old XP laptop (Laptop 3 below). As seen below, with an older version of L4 and ESV versions the VF morph filters worked. Once I processed the updates and completed indexing it updated to the same versions as Laptop 2 XP and the VF morph filters quit working.
So the VF morph problem is not isolated to a single machine and appears to be an XP system issue.
Laptop 1 - Windows 7
Morphological
visual filters present on ESV, but misaligned; i.e. highlight parts of
words and spanning partial words; e.g., "perfECT" and "meeT TRIals" from
James 1. This problem went away and everything became correct and normal once the indexing completed.
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-11-01T16:52:55Z ESV.logos4 (newer than XP version)
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi
Laptop 2 - Windows XP
Morphological
visual filters not available on filters drop down selection on ESV tool
bar. (A non-morphological filter is present and appears to work
properly.)
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4 (older than Windows 7 version)
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi
Laptop 3 - Windows XP pre update Jan 2, 2013
Morphological visual filters work
Logos Bible Software 4.6a SR-4 (4.61.0.3380)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4
RVI:ESVNT 2011-12-20T18:46:35Z ESVNT.lbsrvi
RVI:ESVOT 2012-08-07T15:53:35Z ESVOT.lbsrvi
Laptop 3 - Windows XP post update Jan 2, 2013
Morphological filters quit working after indexing completed and I reopened the new ESV.
Logos Bible Software 4.6a SR-5 (4.61.0.3387)
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrvi0 -
Scott,
Is your system XP? Both my XP systems exhibit a problem and both my Windows 7 systems work fine.
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David,
My laptop is operating on windows 7.
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If you look at your ESV resource using the "Resource information" button on the upper right of the ESV window pane, are you using: "LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4" ?
In my case, both XP systems use this version and fail. Both Windows 7 systems use: "LLS:1.0.710 2012-11-01T16:52:55Z ESV.logos4" and work fine for VF's.
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David,
My ESV resource is the same as that which is on your computers running windows XP. How do I get the different or updated version? I did buy Logos 4 and originally install it on my first laptop and my desktop, both had XP. I upgraded my desktop to Windows 7 and bought a new laptop with Windows 7. Would that have anything to do with the nature of the updates I receive for Logos 4?
LLS:1.0.710 2012-08-08T21:30:18Z ESV.logos4
RVI:ESVNT
2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT
2012-11-01T00:05:22Z ESVOT.lbsrvi
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Scott Barber said:
Would that have anything to do with the nature of the updates I receive for Logos 4?
If it did then Logos has to fix its downloads to users of Logos 4, whether on Mac, Windows XP or 7/8.
Are you saying that you can't get the 2012-11-01 version of Logos 4 on windows 7? Have you tried the command update resources?
Dave
===Windows 11 & Android 13
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To ALL,
After reading Scott's latest reply which identified the ESV.logos4 resource he was using I called logos support again. They walked me through a procedure to update this specific resource. If you can give them remote access to your machine they should be able to do it for you. They asked me not to give details since performing the steps in the wrong order can result in the the same effect as a reinstall.
They want you to call them if a simple "update resources", and if necessary, followed by "rebuild index" does not work.
My morphological visual filters are now working. The support guy agrees that the failure of the morph search is a related problem.
Thanks to all. Kudos to Logos Support! [:D]
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David,
Can you confirm that these are now the working ESV versions for you:-
Windows 7 & Windows XP
Logos Bible Software 4.6a SR-5
LLS:1.0.710 2012-11-01T16:52:55Z ESV.logos4
RVI:ESVNT 2012-10-11T20:40:31Z ESVNT.lbsrvi
RVI:ESVOT 2012-11-01T00:05:22Z ESVOT.lbsrviand that it has Logos Hebrew Morphology (select ESV in a Morph Search & look in the last drop down)?
Dave
===Windows 11 & Android 13
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Dave,
I can confirm that those items are all true for my Windows 7 laptop. It will be tonight before I can get to my XP laptop.
David
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Hi Dave,
I just completed the update of my other XP laptop. I can now confirm that the settings you suggested were the ones that worked and the Logos Hebrew Morphology was in place.
Thanks
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My thanks for the confirmation.
Dave
===Windows 11 & Android 13
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Logos 4.6a has a bug that can prevent it updating your preferred Bible (when updates are available). We will be shipping a Service Release soon that corrects this bug.
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Even after the update, my ESV was not updated. I called Logos and found out that all I needed to do, to get the update, was do the manual "update resources" in the command line. We were not sure why the Logos update failed, so the manual command to update was the route we went.
By the way Scott M. was a tremendous help!
mm.
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I am having the same problem described here, except with NASB instead of ESV. ESV interlinear works fine, but in the NASB, I get a completely different set of Greek words lined up with the English. Funny thing is, if I right click a word, the correct Greek word appears in the context menu. The problem began for me some time around mid- to late December 2012 - same as most of the others have indicated in this post. When I checked my version today I was only on SR-5. I upgraded to SR-6, but it did not help the problem. I tried to rebuild resources but did not get any apparent action out of that. I am in the process of starting new "first-time" indexing as a couple of the posts have said.
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Skip Slatton said:
I get a completely different set of Greek words lined up with the English.
Check you have compatible versions as follows
LLS:1.0.71
2012-11-08T22:29:43Z
NASB95.logos4
RVI:NASBNT
2012-11-08T22:01:18Z
NASBNT.lbsrvi
RVI:NASBOT
2012-11-01T01:47:19Z
NASBOT.lbsrviIs NASB your preferred bible?
Dave
===Windows 11 & Android 13
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